Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gustavo Alvarez

Phoenix,AZ

Summary

Organized Operations Lead with background motivating, coaching and overseeing teams by employing excellent interpersonal and multitasking skills. Seasoned expert at establishing and implementing goals and objectives, identifying and managing risks and developing business potential. Strong independent judgment and critical-thinking abilities.

Overview

19
19
years of professional experience

Work History

Operations Lead

StockX
05.2022 - Current
  • Enhanced team productivity by providing ongoing training and development opportunities.
  • Managed and allocated staff and material resources to meet production goals.
  • Utilized data-driven insights to inform decision-making processes regarding resource allocation or process improvements within the operations department.
  • Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
  • Conducted regular performance assessments, providing constructive feedback and identifying areas for growth and development among team members.
  • Planned operations and activities, and led projects.
  • Managed daily operations, ensuring timely delivery of high-quality products and services to clients.
  • Collaborated with cross-functional teams to achieve company-wide objectives and drive operational excellence.
  • Ensured strict compliance with industry regulations, maintaining up-to-date knowledge of relevant guidelines and best practices.

Operations Specialist

StockX
12.2021 - 05.2022
  • Maintained a safe and clean working environment by adhering to company policies and industry regulations, resulting in fewer accidents and a more pleasant workspace
  • Processed payments for high valued items and shipped them out to the customer
  • Verified the legitimacy of high valued items.


Warehouse Forklift Operator

Johnson Controls
07.2017 - 12.2021
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
  • Unloaded materials and goods at designated locations for best project availability.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.

Warehouse Forklift Operator

Shamrock Foods
12.2012 - 06.2017
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Unloaded materials and goods at designated locations for best project availability.
  • Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
  • Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.

Deli Supervisor

Costco Wholesale Corp
12.2006 - 11.2012
  • Enhanced customer satisfaction by ensuring prompt and accurate order fulfillment in the deli department.
  • Reduced food waste by implementing proper portion control, storage, and rotation practices.
  • Assisted customers with special orders for catering events or parties, providing recommendations based on specific needs or preferences.
  • Analyzed sales data to identify trends in product popularity, adjusting inventory orders accordingly for optimized selection offerings.
  • Maintained a clean and sanitary work environment, adhering to health department guidelines and best practices.
  • Conducted weekly audits of perishable items for freshness and quality assurance purposes, ensuring compliance with company guidelines.
  • Ensured exceptional customer service by addressing complaints promptly and professionally, resolving issues to maintain customer loyalty.

Stocker

Costco Wholesale Corp
07.2005 - 12.2006
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.

Education

High School Diploma -

Highland High School
Palmdale, CA

Skills

  • Operational Efficiency
  • Motivational attitude
  • Scheduling Coordination
  • Workforce Management
  • Warehouse Management
  • Safety Management
  • Production Planning
  • Cost Reduction
  • Procedure Implementation
  • Operations Management
  • Safety oversight
  • Team Training

Languages

Spanish
Native or Bilingual

Timeline

Operations Lead

StockX
05.2022 - Current

Operations Specialist

StockX
12.2021 - 05.2022

Warehouse Forklift Operator

Johnson Controls
07.2017 - 12.2021

Warehouse Forklift Operator

Shamrock Foods
12.2012 - 06.2017

Deli Supervisor

Costco Wholesale Corp
12.2006 - 11.2012

Stocker

Costco Wholesale Corp
07.2005 - 12.2006

High School Diploma -

Highland High School

Similar Profiles

CREATE PROFILE
Gustavo Alvarez