GUSTAVO BALDOVINOS
North Hollywood,CA
Summary
Driven by results, I excelled at GYU KAKU JAPANESE BBQ, enhancing sales and customer loyalty through expert problem-solving and exceptional customer service. Leveraging attention to detail and a positive attitude, I led teams to high satisfaction scores, demonstrating both leadership and sales technique prowess.
Overview
3
3
years of professional experience
Work History
EBAY
PLANET GREEN RECYCLE
2024.04 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Quality checking printer cartridges to resell again
- Passionate about learning and committed to continual improvement.
General Manager
GYU KAKU JAPANESE BBQ
2023.03 - 2024.03
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Maintained high scores on health department, sales and customers service scores
LEAD SERVER
GYU KAKU JAPANESE BBQ
2021.05 - 2023.03
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Implemented upselling techniques to boost average check size while still prioritizing guest satisfaction.
Education
High School Diploma -
Sun Valley High School
Sun Valley, CA06.2016
Skills
Great customer service
Team player
- Problem-Solving
- Attention to Detail
- Positive and Friendly Attitude
- Sales Techniques
Timeline
EBAY
PLANET GREEN RECYCLE
2024.04 - Current
General Manager
GYU KAKU JAPANESE BBQ
2023.03 - 2024.03
LEAD SERVER
GYU KAKU JAPANESE BBQ
2021.05 - 2023.03
High School Diploma -
Sun Valley High School
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