Gustavo Campos
San Antonio
Summary
Property Adjuster with 2 years of comprehensive experience investigating claims and determining correct amount of compensation for each case. Expertise in evaluating evidence such as photos and invoices to determine extent of damage.
Overview
21
21
years of professional experience
Work History
Property Adjuster
USAA Insurance
03.2022 - Current
- Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.
- Carefully reviewed claim information to verify accuracy and avert fraudulent claims.
- Used Xactimate to compile estimates for personal property and structure damage.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
- Investigated and assessed damage to property and reviewed property damage estimates.
Culinary Advisor/Analyst
Mi Casa Child Centers'
03.2017 - 10.2021
- Orchestrated positive customer experiences at all stages by overseeing every area of culinary operations
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies
- Helped general management develop prices based on inventory costs and portion sizes
- Oversaw food preparation and monitored safety protocols
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies
- Purchased food and cultivated strong vendor relationships
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations
Chef/Manager
The Petroleum Club
01.2010 - 12.2016
- Developed full, tasting, and special events menus to meet all establishment needs and maintain strong customer levels
- Collaborated with vendors to source desired recipe ingredients while maintaining tight cost controls
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers
- Mentored more than six kitchen staff at all levels to prepare each for demanding roles
- Established and updated staff schedules and assignments to optimize coverage of peak times
- Planned and directed high-volume food preparation in fast-paced environment
- Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
Legal Service Specialist
United States Marine Corps
10.2002 - 10.2006
- Answered client calls and responded to inquiries, using open-ended questioning skills to attain applicable information
- Strictly adhered to privacy laws to avert possible information breaches and protect client data
- Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays
- Trained and managed 8 employees in best practices and protocols to ensure maximum productivity
- Developed polished legal documents, including motions and briefs, to support litigation processes and court proceedings
- Aided legal crews with researching records and documents for case details
- Investigated facts and law of cases, using pertinent sources to determine causes of action and to prepare cases
- Managed out legal team to ensure all legal specialist were compliant when drafting charges for attorneys
Education
Associate of Applied Science - Aeronautics
Hallmark University-College of Aeronautics
San Antonio, TX09.2008
Bachelor of Science - Restaurant And Culinary Management
The Art Institute of Houston
Houston, TX03.2019
Skills
- Consultancy and advisory
- Great communication skills
- Conflict Resolution
- Excellent written and oral communication
- Multitasking
- Xactimate utilization
- 10 years in customer service relations
- Insurance Policy Application
- Property Assessments
- Legal Proceedings Knowledge
- Investigate Property Damage
- Claims Investigations
Timeline
Property Adjuster
USAA Insurance
03.2022 - Current
Culinary Advisor/Analyst
Mi Casa Child Centers'
03.2017 - 10.2021
Chef/Manager
The Petroleum Club
01.2010 - 12.2016
Legal Service Specialist
United States Marine Corps
10.2002 - 10.2006
Associate of Applied Science - Aeronautics
Hallmark University-College of Aeronautics
Bachelor of Science - Restaurant And Culinary Management
The Art Institute of Houston
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