Gustavo Cervantes

• Negotiated pricing contracts with customers to maximize profits.
• Reviewed monthly performance against targets set by management team.
• Generated new sales leads through cold calling and networking activities.
• Analyzed market trends to identify potential sales opportunities.
• Developed and maintained relationships with key clients to ensure repeat business.
• Analyzed customer feedback to improve products and services.
• Maintained accurate records of all sales and prospecting activities.
• Developed and maintained relationships with customers to ensure repeat business.
• Created detailed reports on daily, weekly, and monthly sales activity.
• Performed market research to identify potential sales opportunities.
• Developed key customer relationships to increase sales.
• Developed and maintained relationships with new and existing clients to increase sales revenue.
• Posed as models for advertising, artistic creation and display of goods.

While working with PeopleReady I was mostly staffing local construction companies with heavy turnaround issues or companies that were not local but had projects in South Texas. As a Staffing Specialist I was responsible for providing support to the Branch Manager by assisting with daily operations for the McAllen location. I worked closely with the customers and my workers to address all of their needs and concerns . I also worked on the process of generating sales, delivering quotes, setting appointments, meeting with new and existing customers, and overseeing their accounts with careful attention to detail. Other duties include but are not limited to answering telephones, directing calls to proper departments and data entry, posting statements and proper filing of paperwork such as applications, I-9s and W-4s. I also worked with delinquent customers to resolve debt and keep their accounts in good standing.

I was primarily in charge of conducting site visits in order to observe the preparation, nutritional quality, proper portioning, safe handling and serving of the meals daycare directors are providing to children under their care. Also, I had to conduct trainings and on-site technical assistance in order to prepare or properly correct any mistakes. I often derived corrective action plans in order to reeducate providers when mistakes, error, or deficiencies were encountered

Duties included greeting guests, starting conversation in order to find commonality and recommend products I felt might suit their tastes, as well as the most current promotions. I tended to guests needs and quickly resolved any issues that arose and defused hostile situations to the best of my ability.