Gustavo Chaves
Bridgeview,IL
Summary
Well-qualified shipping and receiving professional experienced moving incoming and outgoing merchandise smoothly. Astute and conscientious with superior work ethic and strong attention to detail.
Overview
11
11
years of professional experience
Work History
Logistics and Sales Associate
Lowes Home Improvement
09.2021 - Current
- Inventory control
- Providing excellent customer service
- Restocking and pulling orders
- Resolving customer complaints and tracking orders
- Operating equipment such as sit-down Forklift and Ballymore.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Used in-store system to locate inventory and place special orders for customers.
Supply Assistant
United Parcel Service (UPS)
05.2016 - 09.2021
- Generate purchase requests using SAP system
- Loading and unloading trucks using proper lifting techniques
- Assist in training new associates
- Get quotes for parts needed.
- Improved inventory accuracy by conducting regular audits and implementing effective tracking systems.
- Reduced order processing time, enhancing customer satisfaction through prompt delivery of required items.
- Provided exceptional support to internal departments, ensuring seamless coordination between procurement and endusers.
Shipping & Receiving Clerk
CTM Media Group
06.2013 - 04.2016
- Maintain mid-size warehouse
- Driving company van to service locations.
- Improved warehouse efficiency by implementing a new organization system for incoming and outgoing shipments.
- Ensured accurate inventory control by conducting regular audits and maintaining detailed records.
- Collaborated with other departments to resolve any discrepancies in shipment contents or delivery issues.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Education
Certificate Logistics/Supply Chain Management -
Olive-Harvey College
Chicago, IL03.2024
West Town Training Partnership
Chicago, IL01.2014
Skills
- Bilingual (Spanish-Fluent)
- Loading and unloading
- Shipping procedures
- Merchandise staging
- Attention to Detail
- Warehousing Operations
- Certified Forklift Driver
- Inventory Monitoring and Management
- Order Processing
- Shipping software
Timeline
Logistics and Sales Associate
Lowes Home Improvement
09.2021 - Current
Supply Assistant
United Parcel Service (UPS)
05.2016 - 09.2021
Shipping & Receiving Clerk
CTM Media Group
06.2013 - 04.2016
Certificate Logistics/Supply Chain Management -
Olive-Harvey College
West Town Training Partnership
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