GUSTAVO DIAZ
Compton,CA
Summary
I'm a 20 year old looking to start his Ambitious, career-focused job seeker, anxious to obtain an entry-level to help launch career while achieving company goals. I plan on exceeding my career by growing with the company. Looking to gain a hands-on experience and becoming a total expert, to help the company keep it's great quality service.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Dr Martha Vidal Women's Clinic
Los Angeles, CA
08.2022 - 02.2024
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Guided the whole front office with effective ways of providing great service to the patients
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Called patients to confirm scheduled appointments and obtain additional details.
- Responded effectively to sensitive inquiries or complaints.
- Greeted and checked in patients, updating patient information in computer system.
- Processed patient payments and scanned identification and insurance cards.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Scheduled appointments, meetings and events for management staff.
Education
High School Diploma -
PARAMOUNT HIGH SCHOOL
PARAMOUNT CALIFORNIA 07-2022
Skills
- Appointment Scheduling
- Reception Oversight
- Prioritizing Patients
- Front Desk Operations
- Office Administration
- Inventory Oversight
- Appointment Management
- Microsoft Office
- Appointment Setting
- Documentation
- Staff Discipline
- Goal-Oriented
- Inspirational Leadership
- Brand Building
- Goal Setting
- Strategic Thinking
- Adaptability and Flexibility
- Self Motivation
- Excellent Communication
- Active Listening
- Relationship Building
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Administrative Assistant
Dr Martha Vidal Women's Clinic
08.2022 - 02.2024
High School Diploma -
PARAMOUNT HIGH SCHOOL
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