I'm a 20 year old looking to start his Ambitious, career-focused job seeker, anxious to obtain an entry-level to help launch career while achieving company goals. I plan on exceeding my career by growing with the company. Looking to gain a hands-on experience and becoming a total expert, to help the company keep it's great quality service.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Dr Martha Vidal Women's Clinic
Los Angeles, CA
08.2022 - 02.2024
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Guided the whole front office with effective ways of providing great service to the patients
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Called patients to confirm scheduled appointments and obtain additional details.
Responded effectively to sensitive inquiries or complaints.
Greeted and checked in patients, updating patient information in computer system.
Processed patient payments and scanned identification and insurance cards.
Answered multi-line phone system and directed callers to requested personnel and departments.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Scheduled appointments, meetings and events for management staff.