Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Gustavo Diaz

Queens,NY

Summary

Detail-oriented professional with kitchen back ground and food safety . Dedicated to delivering highest quality customer service. Expert at succeeding in high pressure environments while remaining calm. Safety-minded when carefully following food handling regulations and procedures.Always eager to learn new things and respect others

Overview

19
19
years of professional experience

Work History

Line Cook / Baker

Rolo’s / Radio Bakery
Ridgewood, NY / Greenpoint NY
03.2022 - 08.2023
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Collaborated with the management team to develop new menu items based on customer feedback and preferences.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.

• Knowledge in working with wood fire oven and grill

  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Plated and presented all dishes to match established restaurant standards.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Grilled meats and seafood to customer specifications.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Verified proper portion sizes to consistently attain high food quality standards.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
  • Prepared dough for variety of pastries, cakes and breads.
  • Cut and shaped dough for pies, rolls and other pastries.
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.

Operations Manager

Treat House LLC
Woodside, NY
03.2019 - 01.2022
  • Responsible for managing kitchen and packing area for large volume of product
  • Work with supervisors & purveyors to place all daily orders & assess arrival of product.
  • Oversee a team of 14 employees in both kitchen and packing areas.
  • Provide strategic direction, leadership and day to day facilities operations, food prep, delivery and labor costs/analysis.
  • Control food cost and usage by following proper product storage procedures, standard recipes and waste-control procedures including checking/ maintaining proper food holding and refrigeration temperature control points.
  • Responsible for all production demands and ensuring delivery of all requested products to meet deadlines and time slots given.

• Work with CEO and General Manager on product development/ new recipes.

• Train, coach, counsel and conduct performance evaluations for staff.

•In charge of SQF and HACCAP tracing regulations.

  • Consistently met or exceeded sales goals by prioritizing customer service excellence and product quality assurance efforts.
  • Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
  • Prepared frostings and other toppings for cakes and pastries.

Commissary Kitchen Manager

Juice Generation
LIC NY
02.2012 - 04.2019
  • Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Ensure adherence to all legal, operational, and Organic and HACCAP obligations.

• Manage weekly Profit & Loss (P&L) to ensure all expense lines are within budget.

• Provide strategic direction, leadership and day to day facilities operations, food and beverage prep, deliveries , cost/analysis.

  • Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
  • Stacked and stored pallets at end of shift to keep commissary clean and organized.
  • Operated Jack pallet, lift trucks, and hand trucks to move items around warehouse.

Lead Line Cook

Casa Del Chef
Woodside, NY
01.2017 - 10.2017
  • 35 Seat Fine Dining Farm to Table Restaurant, Michelin Guide 2017 & 2018
  • Worked under Chef Alfonso Zhicay (worked under Dan Barber - Blue Hill at Stone Barns)

• Assisted Executive Chef in creating new menu items for daily seasonal menu

• Oversaw daily recipe preparation, food storage, cooking and presentation.

  • Maintained high-quality food standards by ensuring consistent execution of recipes and presentation techniques.
  • Upheld strict adherence to food safety regulations by regularly sanitizing workstations and monitoring cooking temperatures for optimal results.
  • Operated grills, fryers and ovens to cook food items.
  • Monitored food temperatures to meet quality and safety standards.

Catering Sous Chef

NY Kitchen LLC
623 11th Ave New York, NY
01.2011 - 02.2012
  • In charge of cooking, preparation and serving all catered meals
  • Catered breakfast and lunch for major events/photo shoots/dinner parties.
  • Cooked for large groups of people and managing various types of food for large events.
  • Conceptualized menus to account for dietary restrictions, food allergies and personal requests.
  • Coordinated with team members to prepare orders on time.
  • Evaluated food products to verify freshness and quality.
  • Monitored food production to verify quality and consistency.
  • Maintained a clean and sanitary kitchen environment by adhering to strict health and safety regulations.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Collaborated with Executive Chef to develop innovative recipes, maintaining the highest standards of culinary excellence.

Lead Line Cook

Stand
24 East 12th Street
12.2006 - 05.2011
  • Set up and broke down kitchen for service.
  • Demonstrated strong multitasking abilities, managing multiple stations during busy service periods.
  • Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Assisted in developing new menu items to reflect restaurant's style and standards.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Demonstrated initiative by taking on additional responsibilities during busy periods or when shortstaffed.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Restocked and rotated food items according to expiry dates to minimize waste.
  • Followed recipes and kitchen procedures for consistent food quality, presentation and standards.

Kitchen Manager

El Pingüino
New York, NY
03.2023 - Current
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
  • Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
  • Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.

Education

GED -

William Bryant High School
Queens, NY

Skills

  • HACCAP certified (Cornell university HACCAP compliance course)
  • Food Safety
  • Food protection certificate
  • Fluent in English and Spanish
  • Highly Motivated
  • Multi-task capabilities while working under pressure with excellent outcomes
  • Works efficiently under pressure
  • Ability to grasp new ideas and integrate them into desired results

References

  • Chris Russell (owner) Treat house (917)-913-6222
  • Kelly Mencin (partner) Radio Bakery (440)-289-4703
  • Rene Reskengren (owner) New York kitchen (646)-529-3729
  • Eric Helms (owner) Juice Generation (646)-345-8045

Timeline

Kitchen Manager

El Pingüino
03.2023 - Current

Line Cook / Baker

Rolo’s / Radio Bakery
03.2022 - 08.2023

Operations Manager

Treat House LLC
03.2019 - 01.2022

Lead Line Cook

Casa Del Chef
01.2017 - 10.2017

Commissary Kitchen Manager

Juice Generation
02.2012 - 04.2019

Catering Sous Chef

NY Kitchen LLC
01.2011 - 02.2012

Lead Line Cook

Stand
12.2006 - 05.2011

GED -

William Bryant High School
Gustavo Diaz