Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gustavo Estrada

San Bernardino,CA

Summary

Dynamic leader with a proven track record at Reliable Remodeling, excelling in operations management and team development. Skilled in conflict resolution and inventory control, I consistently enhance productivity and customer satisfaction. My expertise in equipment management and effective communication fosters a positive work environment, driving significant achievements in operational efficiency. Fast and tentative learner, willing to learned new jobs skills.

Overview

5
5
years of professional experience

Work History

Supervisor of Operations

Reliable Remodeling
01.2020 - Current
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Completed bi-weekly payroll for 10 employees.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.

Construction Worker

Reliable Remodeling
01.2020 - Current
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
  • Assisted with basic carpentry work such as installing wooden floors and crown molding.
  • Operated power equipment to move materials and promote job efficiency.
  • Siding installation
  • Window installation
  • Carpet, tile installation

Forklift Operator

Reliable Remodeling
01.2020 - Current
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Maneuvered forklift safely in congested and confined areas using Skill and Techniques.

Service Technician

Reliable Remodeling
01.2020 - Current
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
  • Established strong relationships with vendors, facilitating the procurement of high-quality parts at competitive prices.

Education

Miller High School
Rialto Ca

Skills

  • Team leadership
  • Team development
  • Conflict resolution
  • Maintenance oversight
  • Verbal and written communication
  • Safety procedures
  • Operational planning
  • Inventory control
  • Equipment management
  • Operations management
  • FLUENT IN English/ Spanish

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Supervisor of Operations

Reliable Remodeling
01.2020 - Current

Construction Worker

Reliable Remodeling
01.2020 - Current

Forklift Operator

Reliable Remodeling
01.2020 - Current

Service Technician

Reliable Remodeling
01.2020 - Current

Miller High School

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Gustavo Estrada