Gustavo Estrada
Los Angeles,CA
Summary
Experienced Facilities Supervisor with two decades in custodial and janitorial services. Demonstrates strong operational skills and leadership by effectively collaborating with departments to manage diverse cleaning and setup requests. Focused on upholding high standards of cleanliness and client satisfaction.
Overview
20
20
years of professional experience
Work History
Facilities Supervisor
Skirball Cultural Center
Los Angeles, CA
01.2023 - Current
- the timely engaged in departmental decision-making during the senior supervisor's absence.
- Maintained daily facility operations, ensuring safety and regulatory adherence.
- Supervised maintenance schedules for equipment and building systems.
- Coordinated maintenance schedules for equipment and building systems.
- Coordinated maintenance activities, including scheduling and supervising contractors to ensure the timely completion of projects.
- Conducted regular inspections to identify maintenance needs, enhancing safety and operational efficiency.
- Facilitated communication between departments to optimize facility usage and address needs effectively.
- Trained staff on safety protocols and emergency procedures.
- Provided training to staff on proper safety protocols and operating procedures.
- Created purchase orders for essential parts and supplies to support operations.
- Coordinated maintenance activities, including scheduling and supervising contractors to ensure the timely completion of projects.
- Managed vendor relationships for facility services, ensuring quality delivery at competitive prices.
- Collaborated with vendors to ensure quality service delivery at competitive prices.
- Engaged in departmental decision-making during the senior supervisor's absence.
- Facilitated communication between departments regarding facility usage and needs.
- Handled maintenance and repair demands by preparing schedules and delegating assignments to team members.
- Coordinated resources and delegated assignments to maintain efficient building operations.
- Resolved customer complaints regarding building services or facilities issues promptly.
- Resolved customer complaints regarding facility issues promptly..
- Tracked inventory of cleaning products and materials to maintain optimum supply levels.
- Maintained inventory records of tools, supplies, materials, and equipment used in the facility.
- Called in equipment repair services and maintained office supplies by ordering new inventory.
- Initiated purchase orders for parts, supplies, equipment, and furniture as needed by the organization.
- Filled out work orders, repair logs, and maintenance plans to document work completed.
- Checked common areas and conference rooms. Regularly checked to verify cleanliness and order.
- Streamlined project execution to ensure timely completion and resource optimization.
- Monitored employee work levels and optimized performance with strategic approaches.
- Developed preventive maintenance plans for the facility and equipment.
- Communicated with distributors to acquire necessary equipment for projects.
- Responded to space rental inquiries from phone, web, or walk-in customers.
- Conducted regular inspections to identify safety hazards and maintenance needs.
- Resolved customer complaints regarding facility issues promptly.
Assistant Facilities Supervisor
Skirball Cultural Center
Los Angeles, CA
01.2016 - 01.2023
- Collaborated with HR, project manager, engineers, private events, and operations to support departmental objectives.
- Ensured continuity of leadership by overseeing team activities in the Senior Supervisor's absence.
- Coordinated tree groups for departmental objectives. Organized maintenance, meetings, and training.
- Oversaw procurement process for department needs, proposing and managing purchases.
Lead Porter
Skirball Cultural Center
Los Angeles, CA
01.2015 - 01.2016
- Supervise and train on the safe operation of janitorial equipment.
- Acts as an advisor on cleaning frequencies and task labor estimates.
- Extensive knowledge of industrial janitorial equipment, including but not limited to; industrial vacuum cleaners, pressure washers, floor scrubbers, riding sweepers, high bay window cleaning machines, scissor lifts, and setting up scaffolding.
- Extensive knowledge of industrial janitorial equipment, including but not limited to: industrial vacuum cleaners, pressure washers, floor scrubbers, riding sweepers, high bay window cleaning machines, scissor lifts, and setting up scaffolding.
- Advised on optimal cleaning frequencies and accurate task labor estimates to enhance service delivery.
- Supervised and trained staff in safe operation of janitorial equipment, promoting safety and compliance.
- Reviews Material Safety Data Sheets (MSDS) to share information with co-workers.
- Oversaw porter team operations to maintain cleanliness and organization in facilities.
- Conducted inventory assessments and provided recommendations for optimizing janitorial supply usage.
Porter
Skirball Cultural Center
Los Angeles, CA
01.2006 - 01.2015
- Performed custodial services across facilities to maintain cleanliness and hygiene.
- Swept, mopped, scrubbed, waxed floors, and vacuumed exhibit spaces, ensuring cleanliness of office spaces, furniture, and fixtures.
- Washed high bay windows, walls, doors, and equipment to maintain facility appearance.
- Coordinated event setups and strikes to support various functions and ensure seamless transitions.
Education
High School Diploma -
Colegio Cristobal Colon
San Salvador, El Salvador10-2001
Skills
- Building operator certification (BOC) level 1
- Building operator certification (BOC) level 2
- Janitorial services expertise
- Cleaning operations management
- Building inspections and walk-throughs
- Work order processing efficiency
- Inventory management strategies
- Inventory control systems
- Inventory stocking processes
- Management and supervisory training
- Team leadership skills
- Staff training and development
- Special project management
- Bilingual - English/Spanish
- MS Word, Excel, and Outlook
- Scissor lift certification
- Problem-solving techniques
- Performance evaluation methods
- Customer service excellence
- Sexual harassment prevention training
- Visual inspection skills
Phone
cell, (818) 290-6121
Certifications Skills
- Bilingual - English/Spanish
- Management & Supervisory Training
- Project Management Training
- Building Operator Certification (BOC) Level 1 Certified
- Building Operator Certification (BOC) Level 2 Certified
- Scissor Lift Certification
- Inventory Control Database
- MS Word / MS Excel / MS Outlook
- Preventing Sexual Harassment training
Languages
English
Professional
Spanish
Full Professional
Timeline
Facilities Supervisor
Skirball Cultural Center
01.2023 - Current
Assistant Facilities Supervisor
Skirball Cultural Center
01.2016 - 01.2023
Lead Porter
Skirball Cultural Center
01.2015 - 01.2016
Porter
Skirball Cultural Center
01.2006 - 01.2015
High School Diploma -
Colegio Cristobal Colon