Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gustavo Gallegos

St. George,UT

Summary

Proven track record in enhancing customer satisfaction and sales at AutoZone through expert customer relationship building and strategic sales techniques. Skilled in upselling and cross-selling, coupled with exceptional objection handling, leading to significant revenue growth. Demonstrates strong teamwork and client service abilities, ensuring operational excellence across roles.

Overview

4
4
years of professional experience

Work History

Part Time Salesman

AutoZone
05.2024 - Current
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Increased sales revenue by identifying potential clients and conducting persuasive product presentations.

Mechanic

N/A
01.2023 - Current
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.

Crew Member

Wendys
07.2022 - 01.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

House Men

Town Place Suites By Marriott
01.2021 - 08.2022
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Reported found guest articles and merchandise damage to managers on duty.
  • Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
  • Gathered linen supplies and organized linen closets for prompt room restocking.
  • Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
  • Contributed to a positive team environment by assisting housekeepers with heavy lifting when necessary.

Education

Still In School -

Snow Canyon
St. George, UT

Automotive

Dixie Technical College
St. George, UT

Skills

  • Sales and marketing strategies
  • Customer Relationship Building
  • Sales strategy development
  • Upselling and Cross Selling
  • Objection handling
  • Customer Service

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Part Time Salesman

AutoZone
05.2024 - Current

Mechanic

N/A
01.2023 - Current

Crew Member

Wendys
07.2022 - 01.2024

House Men

Town Place Suites By Marriott
01.2021 - 08.2022

Still In School -

Snow Canyon

Automotive

Dixie Technical College

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Gustavo Gallegos