Gustavo Medina
Des Moines,IA
Summary
Dedicated Line Foreperson with a strong focus on teamwork, problem-solving, and adaptability. Proven track record of enhancing operational efficiency and customer satisfaction through effective communication and collaboration.
Overview
2027
2027
years of professional experience
Work History
Line Foreperson
B&G Foods, Inc.
Ankeny, IA
02.2022 - Current
- Current Qualifications; East Line Foreperson, West Line Foreperson and Material Handler
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Crew Member
McDonald's
Des Moines, IA
2025 - 2025
- Collaborated with team members to ensure efficient workflow during peak hours.
- Resolved customer concerns promptly, enhancing overall satisfaction and loyalty.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Crew Member
Blaze Pizza
West Des Moines, IA
2024 - 2025
- Supported promotional initiatives by effectively communicating menu options to customers.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Crew Member
Fazolis
Ankeny, IA
2023 - 2025
- Supported promotional initiatives by effectively communicating menu options to customers.
- Worked front counter, drive-thru and other areas.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Prepared salads, soups and sandwiches for customers.
Operations Manager
Amazon
Ankeny, IA
2020 - 2021
- Streamlined daily operations to enhance efficiency and reduce delays.
- Led cross-functional teams to implement process improvements and optimize workflows.
- Developed training materials to onboard new employees and ensure compliance with safety protocols.
- Monitored vehicle locations using GPS tracking systems to enhance service reliability.
- Collaborated with drivers to provide real-time updates on schedules and traffic conditions.
Group Care Worker
Gentlebrook
Hartville, OH
2020 - 2020
- Assisted in implementing individualized care plans for residents.
- Supported daily living activities, promoting resident independence and well-being.
- Monitored behavioral changes, reporting observations to healthcare professionals.
- Remained alert to problems or health issues of clients and competently responded.
- Managed crisis situations effectively and calmly, utilizing de-escalation techniques to maintain a safe environment for all involved parties.
Team Member
Sheetz
Massillon, OH
2020 - 2020
- Maintained cleanliness and organization of store environment to promote safety and efficiency.
- Operated cash register accurately, processing payments swiftly to reduce wait times.
- Stocked shelves efficiently, ensuring product availability and visual appeal for customers.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Real Estate Agent
Harcourts Real Estate
Corona, CA
2019 - 2019
- Provided exceptional customer service to clients, addressing inquiries and facilitating property showings.
- Coordinated open houses and networking events to enhance client engagement and market visibility.
- Developed strong relationships with clients through effective communication and follow-up practices.
- Advertised client properties through websites, social media, and real estate guides.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
Custodian
Self-employeed
La Mesa, CA
01.2015 - 09.2019
- Maintained cleanliness and sanitation in commercial spaces.
- Developed efficient cleaning routines to enhance overall productivity.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Kept building spaces premises clean inside and outside.
- Fostered positive relationships with building occupants, enhancing cooperation in maintaining clean environment.
- Cleaned for La Mesa Smoke Shop, SD Tattoo Supply, Blue Nile Hookah Lounge, and Fitness is my sickness gym all located in La Mesa, California
Education
Computer Science
DMACC
Ankeny, IANo Degree - General Studies
Grossmont College
El Cajon, CA2016
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Flexible and adaptable
- Calm under pressure
Timeline
Line Foreperson
B&G Foods, Inc.
02.2022 - Current
Custodian
Self-employeed
01.2015 - 09.2019
Crew Member
McDonald's
2025 - 2025
Crew Member
Blaze Pizza
2024 - 2025
Crew Member
Fazolis
2023 - 2025
Operations Manager
Amazon
2020 - 2021
Group Care Worker
Gentlebrook
2020 - 2020
Team Member
Sheetz
2020 - 2020
Real Estate Agent
Harcourts Real Estate
2019 - 2019
Computer Science
DMACC
No Degree - General Studies
Grossmont College