Gustavo Muñoz
Ontario,CA
Summary
Dynamic professional with experience at Dick's Sporting Goods, where I fostered team development and enhanced customer service standards. Skilled in data analysis and effective communication, I thrive in collaborative environments, driving continuous improvement and delivering exceptional results. Passionate about leveraging biological research and laboratory techniques to contribute to team success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Dave's Hot Chicken
Ontario
02.2025 - Current
- Greeted customers to take food orders and provide information about menus.
- Provided excellent customer service by greeting customers warmly and responding to inquiries promptly.
- Prepared food items according to customer specifications.
TEAM SPORTS MANAGER
Dicks Sporting Goods
Victorville
04.2022 - 02.2025
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Encouraged continuous learning and professional development within the team, facilitating external and internal training opportunities.
- Monitored customer service standards across the organization.
Education
BACHELOR'S DEGREE - BIOLOGY
University of La Verne
La Verne, California05.2025
HIGH SCHOOL DIPLOMA -
Hesperia High School
Hesperia, California05.2021
Skills
- Biological research
- Laboratory techniques
- Data analysis
- Teamwork and collaboration
- Proficient in R
- Customer service
- Effective communication
Certification
- CPR certification
- Finances LinkedIn
- Excel Sheets LinkedIn
- Business Etiquette LinkedIn
Awards
- Los Angeles Philanthropic Scholarship Award/University of La Verne Academic Scholarship
- Seal of Biliteracy Award (Spanish)
- Science Fair Finalist
- Academic Deans List
Languages
English
Professional
Spanish
Professional
Timeline
Team Member
Dave's Hot Chicken
02.2025 - Current
TEAM SPORTS MANAGER
Dicks Sporting Goods
04.2022 - 02.2025
BACHELOR'S DEGREE - BIOLOGY
University of La Verne
HIGH SCHOOL DIPLOMA -
Hesperia High School
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