Gustavo Ortiz
Merritt Island,FL
Summary
Dynamic and versatile professional with a proven track record at Next Level Arcade, excelling in fast-paced environments through exceptional time management and attention to detail. Skilled in enhancing customer satisfaction and safety, evidenced by mastering new recipes and techniques. Adept at building relationships and bilingual communication, I consistently exceed employer expectations by prioritizing professionalism and punctuality.
Overview
2
2
years of professional experience
Work History
Line Cook/Server
Next Level Arcade
06.2024 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
Tire Technician
+Westside Tire & Automotive
08.2023 - 05.2024
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Enhanced safety standards by conducting thorough inspections of tires and related components.
- Disposed of old tires correctly, meeting safety and environmental requirements.
- Collaborated with team members to complete complex repair jobs effectively and efficiently.
- Maintained and managed tire and hardware inventory with regular stock assessments.
- Obtained quotes for tires from vendors and negotiated prices.
- Educated customers about tire maintenance, repair and replacement.
- Tested tires for wear, balance and overall condition.
Lube Technician
Guaranteed Auto Air Repair
03.2023 - 05.2023
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Read and followed technical documentation to complete accurate repairs.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Analyzed vehicle data using advanced diagnostic equipment.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Ensured safety and reliability of vehicles with routine oil changes and filter replacements.
- Assisted customers in selecting appropriate lubricants and services for their vehicles, based on manufacturer recommendations.
- Maintained cleanliness and order in service area, promoting professional work environment.
- Expedited service delivery, efficiently managing time to handle multiple vehicles simultaneously.
Porter
CARite
05.2023 - 06.2023
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
- Upheld company reputation by consistently delivering exceptional car detailing results meeting client expectations.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Demonstrated strong attention to detail while performing thorough inspections before releasing vehicles back to clients.
- Reduced damages to transported vehicles by vigilantly inspecting each car for existing dents or scratches before and after transportation.
- Maintained safe driving practices while navigating various road conditions, ensuring the secure transport of client vehicles.
- Provided assistance in resolving any issues that arose during the transportation process, working closely with both clients and team members to find satisfactory solutions.
Education
High School Diploma -
Brain School Puerto Rico
San Juan PR 06-2023
Skills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Bilingual
- Customer service
- Strong work ethic
- Clean driving record
- Problem-solving
- Professionalism and punctuality
- Relationship building
Timeline
Line Cook/Server
Next Level Arcade
06.2024 - Current
Tire Technician
+Westside Tire & Automotive
08.2023 - 05.2024
Porter
CARite
05.2023 - 06.2023
Lube Technician
Guaranteed Auto Air Repair
03.2023 - 05.2023
High School Diploma -
Brain School Puerto Rico
Similar Profiles
Ailani StephensAilani Stephens
Arcade Attendant at Del-Vue Arcade ClubArcade Attendant at Del-Vue Arcade Club
DENNIS ISIH AYEAHDENNIS ISIH AYEAH
Supervisor/PIC at Hello Park Digital Kids Amusement Arcade L.L.CSupervisor/PIC at Hello Park Digital Kids Amusement Arcade L.L.C
Sajid Abdul Azeez ManikkothSajid Abdul Azeez Manikkoth
Assistant Manager at Fun Zone Arcade Clifton HillAssistant Manager at Fun Zone Arcade Clifton Hill