Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gustavo Rodrigues

Weymouth,MA

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

7
7
years of professional experience

Work History

Restaurant Manager

Trolley Pizza
Lowell, MA
07.2023 - Current
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
  • Created new menu items based on customer feedback and industry trends.
  • Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
  • Assisted with kitchen preparation during peak times as needed.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.

Fedex Ground Driver

FedEx:Ground
Wilmington, MA
02.2021 - 04.2023
  • Loaded and unloaded cargo from trucks in a safe manner.
  • Delivered goods on time and in good condition to specified locations.
  • Followed all traffic laws and obeyed speed limits at all times during deliveries.
  • Reported any issues related to the cargo or truck operation to management.
  • Utilized GPS navigation systems when necessary to get to destinations efficiently.

Clothing Store Owner

Owner-Operator
Teofilo Otoni, Minas Gerais Brazil
12.2018 - 06.2020
  • Created a unique shopping experience for customers by providing personalized service.
  • Organized and scheduled staff to maximize efficiency in the store.
  • Maintained records of sales, profits and losses within the store.
  • Implemented marketing campaigns to increase brand visibility and attract new customers.
  • Resolved customer complaints in a timely manner while maintaining a positive attitude.
  • Negotiated contracts with vendors to secure best prices for products.
  • Monitored and supervised customer's activities in store to detect signs of attempted theft.

Cashier

Price Chopper
Marlborough, MA
04.2017 - 08.2018
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.

Education

BBA - Economics

Ibmec
Belo Horizonte
12-2022

Skills

  • Schedule Coordination
  • Customer Engagement
  • Operations Management
  • Menu development

Languages

English
Professional
Portuguese
Professional
Spanish
Professional

Timeline

Restaurant Manager

Trolley Pizza
07.2023 - Current

Fedex Ground Driver

FedEx:Ground
02.2021 - 04.2023

Clothing Store Owner

Owner-Operator
12.2018 - 06.2020

Cashier

Price Chopper
04.2017 - 08.2018

BBA - Economics

Ibmec

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Gustavo Rodrigues