Gustavo Rodriguez

• My primary duty was delivering breakfast and lunch to two separate schools. My responsibility was to make sure the two schools were fully stocked with everything they needed. Which included things like fruit, cereal, plates, utensils. And when the cook was done with the actual food, it was my job to make sure the other schools got their food in time. And once my primary job was done, I would assist around the kitchen with whatever was needed. I would help with anything from washing the dishes to stocking the freezer and making sure everything was put where it belonged. And when done with all duties, I would help with keeping track of all inventory. While driving I had to make sure that I always looked professional since I was the only face most people outside the school would see.
• Followed all relevant traffic laws and safety regulations.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

• My primary duty was to always help costumers and assist with anything that they needed. If I needed to, I would also go out to their vehicles to help find a problem. And as manager, I would do the same but with more responsibility added to my workload such as help manage cash and the safe and even run the store on my own if I had to. When not helping customers, most of the time, I would help in the back with stocking. When the truck arrives, I would devote my time to make sure it would be done and that everything would be where it belongs. And after it was put up, I would usually assist in scanning the product into the system. I would be the one responsible for making sure the backroom was neat and clean and that no product was left on the ground.
• My main focus was always the costumer service, no matter what else had to be done. The costumer always came first.
• Oversaw escalated customer concerns, providing satisfactory resolutions in a timely manner.
• Ensured compliance with company policies and procedures by effectively managing the CSR team''s daily activities.

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• My main reasonability was to make sure the outdoor plants were watered. When not doing that, I would help customers with what ever they needed. I would make sure the garden area was neat and clean. And I would help move product around the area, which would sometimes include use a forklift to help move bigger items. Or most times I would just use a pallet jack
• Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Answered constant flow of customer calls with minimal wait times.