Gustavo Santibanez

• Operated and maintained machinery to ensure optimal production efficiency.
• Monitored quality control processes to uphold product standards.
• Collaborated with team members to streamline workflow and reduce downtime.
• Certified on running tools from Photo, Plasma, Implant, Eagles on probe and HSM.
• Conducted routine inspections and preventative maintenance on equipment.
• Trained new employees on company policies, equipment operation, and best practices, fostering a positive work environment and team cohesion.

Managed outbound call operations and enhanced customer transactions.

• Conducted outbound calls to prospective clients, delivering product information and services effectively.
• Provided feedback on customer responses, contributing insights for targeted marketing strategies and campaigns.

• Processed customer transactions efficiently using point-of-sale systems.
• Maintained cleanliness and organization of workstations to enhance operational flow.
• Handled cash register operations, ensuring accuracy in cash handling practices.
• Followed safety and sanitation guidelines to maintain a safe working environment.
• Trained new hires on customer service protocols and operational procedures.