Gustavo Tineo
Tulsa,Oklahoma
Summary
Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills.
Overview
2
2
years of professional experience
Work History
Assistant Golf Professional
South Lakes Golf Course
06.2023 - Current
- Provided exceptional customer service by greeting and assisting golfers, answering inquiries, and addressing any concerns or issues to ensure a positive experience for all guests
- Oversee daily reports for golf rounds, carts, driving range usage, and merchandise sales, managing transactions totaling thousands of dollars
- Managed pro shop operations to ensure efficient inventory control, merchandising, and sales performance.
Certified Advisor
University Sports Program
10.2023 - Current
- Built and maintained relationships with clients to provide ongoing support.
- Assisted families in navigating financial aid process and maximizing available resources for tuition assistance.
- Implemented data-driven strategies to measure the success of recruitment initiatives, using insights to continuously improve efforts.
Graduate Assistant Golf Coach
Southwestern Oklahoma State University
06.2022 - 05.2023
- Manage and oversee all aspects of the university's golf program, including recruitment, player development, team travel, scheduling, and budget management
- Foster a positive team culture that emphasizes sportsmanship, integrity, and accountability, and ensures that all team members are meeting team standards
- Served as a liaison between faculty members and students for addressing concerns or issues related to coursework or academic policies.
Office of Sponsored Programs Assistant
Southwestern Oklahoma State University
01.2022 - 05.2022
- Maintain accurate and up-to-date records of grant proposals, awards, and related documents in the office's database or electronic filing system
- Provide general administrative support for the office, including answering phones, responding to email inquiries, and scheduling appointments
- Monitor grant budgets and expenditures, and work with project staff to ensure that spending is in compliance with grant regulations and restrictions.
Education
MBA -
Southwestern Oklahoma State University
Weatherford, OK05.2023
BACHELOR OF SCIENCE - Marketing
Southwestern Oklahoma State University
Weatherford, OK05.2021
Skills
- Relationship Building
- Training and mentoring
- Presentations and public speaking
- Strategic Planning
- Problem-Solving
- Critical Thinking
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Certified Advisor
University Sports Program
10.2023 - Current
Assistant Golf Professional
South Lakes Golf Course
06.2023 - Current
Graduate Assistant Golf Coach
Southwestern Oklahoma State University
06.2022 - 05.2023
Office of Sponsored Programs Assistant
Southwestern Oklahoma State University
01.2022 - 05.2022
MBA -
Southwestern Oklahoma State University
BACHELOR OF SCIENCE - Marketing
Southwestern Oklahoma State University
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