Gustavo Torres
Retail Supervisor
Monterey,CA
Summary
Proven leader with a track record of exceeding sales targets at Total Wine & More through exceptional team management and customer service. Demonstrates adaptability and problem-solving prowess, excelling in inventory control and staff training. Dependable and self-motivated, adept at fostering a motivated, efficient team and enhancing store performance.
Overview
5
5
years of professional experience
Work History
Retail Store Supervisor
Total Wine & More
Monterey, CA
11.2021 - Current
- Extensive experience in overseeing daily store operations, leading sales teams, and delivering exceptional customer service.
- Proficient in inventory control, merchandising, and handling cash operations while consistently meeting sales targets.
- Skilled in staff scheduling, training, and performance management to ensure a motivated and efficient team.
- Resolved conflicts among staff members professionally and fairly, maintaining a cohesive team dynamic.
- Adept at resolving customer concerns, maintaining a clean and organized store environment, and implementing company policies to enhance store performance.
Blind Installer
Hanson Blind Installation
Monterey, CA
02.2021 - 11.2021
- Assisted in training new hires on best practices, ensuring a seamless integration into the team''s workflow.
- Developed technical expertise in various types of assemblies, showcasing versatility in handling diverse projects.
- Consistently met or exceeded daily production quotas, demonstrating strong work ethic and commitment to excellence.
- Demonstrated adaptability by quickly adjusting to changes in product specifications or manufacturing processes as needed.
Hand Crew Firefighter
Cal Fire
Redway, CA
01.2020 - 02.2021
- Educated new crew members on fire safety and prevention methods to provide life-saving techniques.
- Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
- Used hand tools skillfully to complete tasks accurately and efficiently, minimizing material waste and rework.
- Improved team productivity by effectively communicating with coworkers and supervisors on project requirements.
Education
No Degree - Psychology
Coastline Community College
Fountain Valley, CAHigh School Diploma - General Education
Mt Toro High School
Salinas, CA08.2008
Skills
Successful at managing multiple priorities with a positive attitude
Willingness to take on added responsibilities to meet team goals
Adapt to any and all professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills
Dependable
Self Motivated
Responsible
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retail Store Supervisor
Total Wine & More
11.2021 - Current
Blind Installer
Hanson Blind Installation
02.2021 - 11.2021
Hand Crew Firefighter
Cal Fire
01.2020 - 02.2021
No Degree - Psychology
Coastline Community College
High School Diploma - General Education
Mt Toro High School