Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gustavo Moctezuma Ramirez

Elk Grove,USA

Summary

Dedicated and reliable worker with a strong work ethic and a consistent record of dependability and performance. Known for being punctual, hardworking, and committed to completing tasks efficiently and accurately. Thrives in team environments and takes pride in contributing to overall success through consistent effort and a positive attitude.

Overview

7
7
years of professional experience

Work History

Auto Detailer /Vehicle Transporter

Enterprise Rent-A-Car
08.2021 - Current

An Enterprise car detailer's job involves cleaning and preparing vehicles for rental, including washing and drying exteriors, vacuuming and wiping interiors, and performing other tasks to ensure a high standard of cleanliness and readiness for customers. We also check for and address any safety concerns or mechanical issues.

Key Responsibilities:

  • Exterior Cleaning:

Washing, cleaning, and drying vehicle exteriors of various sizes, including cars, vans, and trucks.

  • Interior Cleaning:

Vacuuming, wiping down dashboards and consoles, cleaning windows, and removing stains from interior surfaces.

  • Vehicle Inspection:

Checking fluid levels, tire condition, and pressure, as well as inspecting for damage and warning lights.

  • Vehicle Preparation:

Fueling and staging vehicles for rental, ensuring they are clean and ready for customer pickup.

  • Safety Checks:

Inspecting vehicles for any safety concerns and reporting any issues.

  • Customer Assistance:

Assisting customers with vehicle issues, such as clearing customer data from the vehicle and returning items found in the car.

  • Maintenance:

Keeping the work area clean and orderly, and reporting any unsafe or hazardous conditions.

  • Additional Duties:

May involve transporting customers to and from branches

May be required to assist with general branch maintenance and cleaning.

May drop off cars at other locations or for maintenance.

Back of House Team Member

Chick-Fil-A Inc
10.2020 - 08.2021

As a Back of House Team Member at Chick-fil-A is responsible for preparing, cooking, and assembling food safely and efficiently, ensuring a positive dining experience for customers. They maintain a clean and organized kitchen, follow safety procedures, and may assist with opening and closing tasks. They also need to be knowledgeable about all kitchen stations and adhere to Chick-fil-A standards.

Here's a more detailed look at the job duties:
Key Responsibilities:
• Food Preparation and Cooking: Prepare, cook, assemble, and present food orders according to Chick-fil-A standards. 

• Kitchen Maintenance: Keep the kitchen clean, orderly, and well-stocked. 

• Inventory Management: Stock and rotate kitchen inventory as needed. 

• Safety and Hygiene: Work safely around kitchen equipment, adhering to sanitary procedures and food safety guidelines. 

• Opening and Closing Duties: Assist with opening or closing tasks as assigned. 

• Knowledge of Menu and Recipes: Become knowledgeable of all Chick-fil-A menu items and related recipes. 

• Teamwork: Work well independently and as part of a team. 

• Customer Service: Contribute to a positive and hospitable work environment. 

• Other Duties as Assigned: Be willing to perform other duties as needed. 

Additional Skills and Requirements:
• Consistent and Reliable: Be reliable and punctual in attendance and performance. 

• Cheerful and Positive Attitude: Maintain a positive and friendly demeanor. 

• Customer Service Orientation: Be customer-service oriented and enjoy serving others. 

• Ability to Lift: Be able to lift and carry up to 30 lbs on a regular basis. 

• Ability to Stand: Be able to stand for long periods of time. 

• Detail-Oriented: Pay attention to detail in food preparation and cleaning tasks. 

• Multitasking: Be able to handle multiple tasks simultaneously in a fast-paced environment.

  • Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
  • Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
  • Removed garbage, compost, and recycling, and placed in designated container areas.
  • Supported the training of new employees by sharing expertise on kitchen equipment usage, safety protocols, and dish preparation techniques.

Package Handler

FedEx Warehouse
10.2019 - 03.2020

As a Package Handler at FedEx is responsible for the physical handling of packages within a warehouse setting. This includes loading, unloading, sorting, and scanning packages, often involving lifting, pushing, pulling, and carrying. They may also be assigned to or rotate through various roles like loader, unloader, or palletizer.

Key Responsibilities:
• Loading, Unloading, and Sorting: Physically handling packages of varying sizes and weights by hand, including lifting, pushing, pulling, and carrying. 

• Scanning: Using scanners to track and process packages. 

• Palletizing: Stacking packages on pallets for efficient loading and unloading. 

• Quality Assurance: May be involved in inspecting packages for damage or ensuring they are properly labeled. 

• Specialized Training: Some Package Handlers may receive specialized training for specific roles like Air Package Handler, where they ensure packages restricted for air transport are not loaded onto aircraft. 

• Safe and Efficient Operation: Working in a fast-paced environment while adhering to safety guidelines and operating efficiently. 

• Following Instructions: Following written and verbal instructions from supervisors and adhering to company policies.

  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Removed jams and unblocked conveyor system to maintain flow of goods.

Back of House Cook

Old Spaghetti Factory
08.2018 - 10.2019
  • Company Overview: Old Spaghetti Factory-Elk Grove, CA
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
  • Made salad dresses such as Pesto, balsamic, lemon cilantro, ect.
  • Made Lasagnas, meatballs from scratch, boil large amounts of spaghetti, sandwiches.
  • Prep enough food to last the night shifts.
  • Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Helped others when finished with my daily task's
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Make sure Station/prep area is clean before leaving shift.
  • Dishes
  • Serve spaghetti orders, salads, desserts, ice cream.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared food items such as meats, poultry, and fish for frying purposes.

Education

High school diploma -

Laguna Hills High School
Laguna Hills, CA
05.2016

Skills

  • Automotive detailing
  • High-pressure washing
  • Interior detailing proficiency
  • Window cleaning
  • Food preparation
  • Relationship building
  • Safe food handling
  • Customer engagement
  • Reliability
  • Multitasking
  • Active listening
  • Excellent communication
  • Team building
  • Teamwork
  • Time management

Languages

Spanish
Limited Working

Timeline

Auto Detailer /Vehicle Transporter

Enterprise Rent-A-Car
08.2021 - Current

Back of House Team Member

Chick-Fil-A Inc
10.2020 - 08.2021

Package Handler

FedEx Warehouse
10.2019 - 03.2020

Back of House Cook

Old Spaghetti Factory
08.2018 - 10.2019

High school diploma -

Laguna Hills High School
Gustavo Moctezuma Ramirez