GUSTAVO VILLALOBOS
WEST VALLEY CITY,UT
Summary
Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence. Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven. Hardworking employee enthusiastic about learning any kind of field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Stocker
L & W Supply
11.2022 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
Billing Specialist
R1 RCM, Intermountain Healthcare
01.2020 - 03.2020
- Researched and resolved billing discrepancies to enable accurate billing.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Monitored customer accounts to identify and rectify billing issues.
- Provided excellent customer service, developing and maintaining client relationships.
Package Handler
UPS
12.2018 - 03.2019
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
Team Member
Arby's Restaurant
07.2016 - 01.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
High School Diploma -
Hunter High School
West Valley City, UT05.2018
Skills
- Planogram Execution
- Customer Service
- Price Checking
- Equipment Operation
- Merchandise Rotation
- Product Labeling
- Display Assembly
- Customer Assistance
- Order Documentation
Timeline
Stocker
L & W Supply
11.2022 - Current
Billing Specialist
R1 RCM, Intermountain Healthcare
01.2020 - 03.2020
Package Handler
UPS
12.2018 - 03.2019
Team Member
Arby's Restaurant
07.2016 - 01.2019
High School Diploma -
Hunter High School
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