Summary
Overview
Work History
Education
Skills
Certification
Links
Languages
Timeline
Generic

Gustavo T. Palmer

Spring Hill,FL

Summary

As an accomplished operations manager, I offer extensive experience in Facility Management , Project Management, Construction Management, Environmental Health & Safety and Process Improvements. I am motivated to drive business transformation within competitive environments, leveraging my exceptional communication, negotiation, and decision-making skills. I deliver continuous operational improvements and optimization, ensuring compliance with OSHA, EHS, DOT, and FDA regulations to maintain a safe working environment. As a dependable and adaptable manager, I establish companies as industry leaders. Facility Management | Construction |Operations Management | Environmental Health and Safety | Project Management | Corporate Relocation and Buildouts | Time Management | Warehouse Management | Transportation and Distribution Authorized to work in the US for any employer

Overview

15
15
years of professional experience
1
1
Certification

Work History

Construction Manager - Warranty Manager

STARLIGHT HOMES - ASHTON WOODS
08.2021 - 05.2025
  • Track and manage project deliverables with client, management team, and contractors. Identified and resolved any service issues that may arise. Ensured daily operations and tasks handled efficiently and effectively.
  • Ensuring homeowner satisfaction, managing warranty claims, and coordinating repairs with subcontractors. Conduct final inspections, facilitate walk-throughs, and address homeowner emergency requests.
  • Coordinate and plan all aspects of the building process ensuring on time completion. Ensure all work is performed in a safe manor and are accordance with all company safety policies. Maintain a clean and safe work environment. Work closely with staff and contractors to track and complete projects efficiently.
  • Manage all aspects of the construction processes in accordance to county, city and state policies/procedures.
  • Improved customer satisfaction by efficiently managing warranty claims and promptly addressing concerns.
  • Ensure each home is built in accordance with established budget parameters
  • Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
  • Correctly identify and document all variances and determine their cause to ensure future elimination
  • Review plan accuracy and properly communicate any problems to the Architectural Department through the revisions
  • Address and resolve warranty issues promptly, typically within a defined timeframe, to maintain a positive homeowner experience.

Facilities Manager - Environmental Health & Safety

ABBOTT LABORATORIES
01.2014 - 12.2021
  • Directed facilities operations encompassing safety, security, capital improvements, and maintenance.
  • Managed maintenance of building by performing repairs or contracting maintenance services as needed. Managed receiving, warehousing, and distribution daily operations. Oversaw transportation and hazardous waste programs in accordance to DOT, OSHA, EPA, and DEQ regulations. Held responsibility for business continuity and emergency preparedness planning. Conducted EHS training for employees and contractors. Handled purchasing of all equipment, supplies, goods, and instruments needed at site for day-to-day operations. Supported local and regional sites for EHS and project management operations.
  • Kept surrounding grounds properly cared for and landscaped. Interviewed and hired facility employees and contractors, such as maintenance staff and janitorial services. Ensured security of building by researching and implementing various security measures, such as surveillance cameras or security staff members. Responded to emergency situations or other urgent issues involving facility. Managed relationship with client and all stakeholders. Oversaw project plans regarding relocations and/or buildouts encompassing HVAC, drywall, paint, plumbing, networking, uninterrupted power supply (UPS), and refrigeration. office furniture, cubicles, etc. Collaborated with engineers, architects, and stakeholders in all phases of project.
  • Maintained safe work environment for client, staff, and contractors throughout entire project. Provided regional project support regarding relocation of medical equipment and instrumentation. Purchased all site materials including building material, medical equipment, and office supplies. Worked closely with global and regional EHS departments to ensure all sites are compliant with OSHA, EPA, DEQ and company policies. Stayed current with regulations including those related to hazardous shipments, employee safety, and freight classifications. Managed all facets of company call center including networks, HVAC, and office space.
  • Established and maintained environmental health and safety program regionally.
  • Developed and maintained thorough knowledge of EHS regulations and corporate/business EHS policies and procedures.
  • Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
  • Complied with chemical handling procedures and requirements for environmental health and safety.
  • Responded to building emergencies and managed repairs.

Facilities Manager - Environmental Health & Safety

ROTECH HEALTHCARE INC
01.2010 - 12.2014
  • Managed day-to-day delivery and routing operations. Oversaw building and grounds maintenance operations. Enforced all EH&S, OSHA, and DOT federal regulations to ensure employee safety and company policies. Maintained receiving, warehousing, and distribution operations by initiating and coordinating operational and personnel policies and procedures. Maintained warehouse staff by recruiting, selecting, and training employees. Safeguarded warehouse operations and contents by establishing and monitoring security procedures and protocols.
  • Managed EH&S program to ensure employees aligned with company safety policies and procedures.
  • Purchased all site materials including building material, medical equipment, and office supplies. Worked closely with customers to research and resolve service issues. Stayed current with regulations including those related to hazardous shipments, employee safety, and freight classifications. Managed all facets of company call center including networks, HVAC, and office space.
  • Implemented emergency response plan in case of weather or national emergencies.
  • Completed warehouse operational requirements by scheduling and assigning employees and following up on work results.
  • Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.

Education

Business

UNIVERSITY OF CENTRAL FLORIDA
Daytona Beach, FL
12.1993

Skills

  • Facility operations management
  • Commercial and Residential Construction
  • Warranty analysis
  • Warranty claims processing
  • Project Management
  • Crisis preparedness development
  • Business continuity planning
  • Quality Assurance
  • Service excellence
  • Safety compliance
  • HVAC troubleshooting skills
  • Electrical experience
  • Plumbing experience
  • Expense tracking
  • Skilled in managing Windows and macOS environments
  • Proficient in Microsoft
  • Understanding EPA regulations
  • Experience with FDA processes
  • Environmental monitoring
  • Safety audits
  • Workplace inspections
  • Health and safety audits
  • Waste management
  • Risk assessments

Certification

  • OSHA 10
  • First Aid Certification
  • CPR Certification

Links

http://linkedin.com/in/gustavopalmer

Languages

Spanish
Native or Bilingual

Timeline

Construction Manager - Warranty Manager

STARLIGHT HOMES - ASHTON WOODS
08.2021 - 05.2025

Facilities Manager - Environmental Health & Safety

ABBOTT LABORATORIES
01.2014 - 12.2021

Facilities Manager - Environmental Health & Safety

ROTECH HEALTHCARE INC
01.2010 - 12.2014

Business

UNIVERSITY OF CENTRAL FLORIDA

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