Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gustavo Venanzio Valdes

Honolulu,HI

Summary

Dynamic and customer-focused professional with experience at Heavy Hitters, excelling in guest service and suggestive selling. Proven ability to enhance customer satisfaction through effective order taking and maintaining a clean dining environment. Skilled in POS system operation, ensuring accurate transactions and fostering repeat business through strong relationship-building.

Overview

1
1
year of professional experience

Work History

Restaurant Server and Cashier

Heavy Hitters
06.2024 - 07.2025
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Marketing Coordinator

Junior Achievement
11.2024 - 01.2025
  • Developed visually engaging marketing materials to support product launches and promotions.
  • Composed daily posts for social media and helped build corporate presence on YouTube, TikTok, and Instagram.
  • Used online and offline marketing to generate leads, increase visibility and drive sales growth.

Education

Bachelor in Marketing - Digital Marketing

UH Manoa
Honolulu, HI
05-2029

High School Diploma -

Father Dueñas Memorial School
Mangilao, GU
05-2025

Skills

  • Customer satisfaction
  • Order taking
  • Organization
  • Guest service
  • Cleanliness
  • POS system operation
  • Item promotion
  • Suggestive selling

Languages

English
Native or Bilingual

Timeline

Marketing Coordinator

Junior Achievement
11.2024 - 01.2025

Restaurant Server and Cashier

Heavy Hitters
06.2024 - 07.2025

Bachelor in Marketing - Digital Marketing

UH Manoa

High School Diploma -

Father Dueñas Memorial School

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