Guy Cutler
Wilsonville
Summary
Dynamic professional with extensive experience in cross-connection prevention, fire life safety, and service management. Skilled in coaching, mentoring, and relationship building, leading teams to consistently meet compliance standards and improve service delivery. Committed to driving operational excellence and customer satisfaction.
Overview
10
10
years of professional experience
4
4
Certifications
Work History
Fire Sprinkler Inspections Manager
Performance Systems Integration
Portland
11.2022 - Current
- My team has had up to 24 Backflow Assembly Testers and 1 Plumber to test and repair to the standards of the Oregon Health Authority.
- Daily job reviews to ensure customer compliance among four disciplines. This includes directing the next step with deficiencies.
- Participate in and lead training sessions to improve job knowledge and skills.
- Develop processes to enhance the customer experience. This includes the implementation of standard operating procedures for consistency.
- Collaborate with team members to enhance service delivery and efficiency.
- Provide training for AHJs and customers.
- Conduct interviews and enforce P.I.P.s when necessary.
- Provide leadership during times of organizational change.
- Ensure compliance with all applicable laws, regulations, and industry standards.
- Conduct meetings with staff to discuss progress and identify areas of improvement.
- I have a great understanding of USC 10, NFPA 10, 17, 17a, 25, and 13.
- Conducted performance reviews for team members.
- Led a team of 35 employees, ensuring compliance accuracy and excellent customer service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Responsible for timesheet reviews.
- And much more.
Fire Sprinkler Service Manager
Performance Systems Integration
Portland
01.2024 - 06.2025
- Managed the Fire Sprinkler Service Team, which was responsible for repairs.
- Lead the team for deficiency repairs.
- Manage a rotating on-call schedule.
- Worked with office staff to ensure that parts were ordered and staged for deficiency repairs.
- Customer-facing in emergency service call situations.
Inspections Tech
Performance Systems Integration
Portland
08.2015 - 11.2022
- Testing backflow assemblies and reporting in accordance with USC 10.
- Tested and inspected fire sprinkler systems in accordance with NFPA 25.
- Tested and inspected pre-engineered fire suppression systems in accordance with NFPA 17 and 17A.
- Tested and inspected fire extinguishers in accordance with NFPA 10.
Education
High School Diploma -
Elko High School
Elko, NVSkills
- Code compliance
- Problem solving
- Relationship building
- Cross-functional team management
- Coaching and mentoring
- Deficiency management
Certification
Oregon Backflow Assembly Tester 4294
Accomplishments
PSI Cultural Icon Award
References
References available upon request.
Affiliations
Director of the board of the ORFED Organization
Timeline
Fire Sprinkler Service Manager
Performance Systems Integration
01.2024 - 06.2025
Fire Sprinkler Inspections Manager
Performance Systems Integration
11.2022 - Current
Inspections Tech
Performance Systems Integration
08.2015 - 11.2022
High School Diploma -
Elko High School