Summary
Overview
Work History
Education
Software
Certification
Languages
Timeline
Generic

Guy-Francis Kono

Frederick,MD

Summary

Results-oriented Solutions Architect with a proven track record at Splunk, adept in crafting and implementing Observability solutions that drive customer success. Expert in requirements gathering and solutions design, with a strong foundation in cloud management, containerization, monitoring, database administration, backup and disaster recovery. Skilled in communicating complex technical concepts to C-level executives, enhancing digital, application and infrastructure monitoring strategies.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Federal Solutions Architect

Splunk
10.2020 - Current
  • Engage customers at the federal, state and local levels of government and administration
  • Gather accurate technical requirements and scope of customers' observability projects.
  • Craft custom client-ready presentations, walk-throughs, and other informative collateral.
  • Communicate business value of technical solutions to C-level executives.
  • Define and demonstrate use cases relevant to customers' needs and requirements, based on platform capabilities.
  • Maintain current and in-depth understanding and subject matter expertise in Observability.
  • Work with advisors, developers and engineers to design and implement technological solutions.
  • Collaborate with customers to define adoption and implementation strategies and timelines for budget and acquisition proposals
  • Provide technical and educational support before, during, and after customer implementations and apply industry best practices.

Federal Sales Engineer

CloudBolt Software Inc
03.2018 - 10.2020
  • Provided pre- and post-sales services to Federal customers, such as the CDC, USDOJ, CBP, and other agencies
  • Conducted use case-specific technical walk-throughs of the CloudBolt platform
  • Evangelized the CloudBolt platform at trade shows and partner-sponsored events
  • Worked closely with development team to escalate strategic RFEs and bugs
  • Developed new features and 3rd-party integrations for the CloudBolt solution
  • Provided first-level support for customers
  • Developed and delivered training and transfer-of-knowledge services for new customers

Sales Engineer

Virtuozzo
06.2017 - 03.2018
  • Educated prospective customers on containerization and hyper-converged infrastructure technologies
  • Provided pre- and post-sales services in NAM, LATAM, EMEA, APAC
  • Gathered customer requirements and devised appropriate short- and mid-term strategies on solution right-sizing and adoption
  • Ran beta and pilot programs for early-stage Virtuozzo Infrastructure Platform (Beta IaaS)
  • Setup and maintained demo environment for presentations on container orchestration

Sales Engineer

Quest Software
08.2016 - 06.2017
  • Sized product deployments to maximize performance and anticipate scalability
  • Conducted POCs/trials for customers in light of technical requirements
  • Worked with account executives to prepare articulate and reusable responses to customer RFPs/RFIs
  • Provided training (toward product certification) and technical assistance to channel partners
  • Configured, tested, documented and maintained demo environments for sales engineering team
  • Prepared and led lunch-and-learns/tech talks to facilitate product knowledge transfers to sales and engineering teams

Sales Engineer

Dell EMC
09.2014 - 08.2016
  • Investigated and documented clients' technical requirements and recommended appropriate back-up and disaster recovery solutions
  • Designed and conducted product demonstrations based on clients' requirements
  • Provided in-depth product knowledge pre- and post-sale
  • Worked with product management, recommending areas for improvement

Education

Bachelor of Arts - Business Administration - Management

Florida Institute of Technology-Melbourne
Melbourne, FL
12.2012

Bachelor of Arts - Accounting

Florida Institute of Technology-Melbourne
Melbourne, FL
12.2012

Software

Application Performance Monitoring

Infrastructure Monitoring

Digital Experience Monitoring

Logging

OpenTelemetry

Virtualization

Containerization

Kubernetes

Docker

AWS

Azure

Google Cloud

Python

Go

Bash

PowerShell

Linux

API Development

Software Development Lifecycle

Automation

Requirements Gathering

Solutions Design

Solutions Selling

Consulting

Database Administration

SPL

Certification

Cloud

  • AWS Certified Solutions Architect - Associate
  • Azure Administrator Associate (Jan. 2026 anticipated)


Splunk

  • Splunk Enterprise Certified Admin


Kubernetes

  • Certified Kubernetes Administrator (Oct. 2025 anticipated)


CompTIA

  • A+
  • Network+
  • Security+


Languages

English
Native or Bilingual
French
Native or Bilingual
Spanish
Elementary

Timeline

Federal Solutions Architect

Splunk
10.2020 - Current

Federal Sales Engineer

CloudBolt Software Inc
03.2018 - 10.2020

Sales Engineer

Virtuozzo
06.2017 - 03.2018

Sales Engineer

Quest Software
08.2016 - 06.2017

Sales Engineer

Dell EMC
09.2014 - 08.2016

Bachelor of Arts - Business Administration - Management

Florida Institute of Technology-Melbourne

Bachelor of Arts - Accounting

Florida Institute of Technology-Melbourne

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Guy-Francis Kono