Guy Gasser
Wilmington,DE
Summary
Adept at time management and renowned for attention to detail, I excelled at Duffers Mill by significantly enhancing customer satisfaction through precise, high-quality culinary execution and efficient kitchen operations. My proactive approach to training staff and streamlining inventory management showcases my ability to blend hard skills like organization with soft skills such as motivation, driving team success and operational excellence. I left Duffers Mill due to medical reasons and have been on disability since. I feel I am now ready to rejoin the workforce and would like the opportunity to rebuild my work objectives.
Overview
7
7
years of professional experience
Work History
Line Cook
Duffers Mill
06.2017 - 03.2019
- Trained new kitchen staff on food safety, preparation and cooking techniques.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Grilled meats and seafood to customer specifications.
- Assisted in inventory management by accurately tracking supplies and placing orders as needed.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
- Checked food temperature regularly to verify proper cooking and safety.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Sales Associate
Circuit City Stores
11.2011 - 02.2013
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Managed efficient cash register operations.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Line Cook
Bowlero Lanes
10.2015 - 05.2017
- Trained new kitchen staff on food safety, preparation and cooking techniques.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Assisted in inventory management by accurately tracking supplies and placing orders as needed.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Sales Associate
Total Wine & More
10.2013 - 04.2015
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed efficient cash register operations.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Used in-store system to locate inventory and place special orders for customers.
Education
High School Diploma -
Hazelwood Central
Florissant, MO06.2005
Skills
- Time Management
- Attention to Detail
- Highly motivated
- Cleaning and organization
Timeline
Line Cook
Duffers Mill
06.2017 - 03.2019
Line Cook
Bowlero Lanes
10.2015 - 05.2017
Sales Associate
Total Wine & More
10.2013 - 04.2015
Sales Associate
Circuit City Stores
11.2011 - 02.2013
High School Diploma -
Hazelwood Central
Similar Profiles
Lindon CooperLindon Cooper
Line Cook at Duffers DenLine Cook at Duffers Den
Sirtaj PathejaSirtaj Patheja
Producer/Owner at Duffers LLCProducer/Owner at Duffers LLC
Deja GriffinDeja Griffin
Host at Duffers TavernHost at Duffers Tavern