Experienced Case Manager specializing in career planning and vocational skill development. Knowledgeable about available program resources and current market conditions. Organized multitask with excellent planning and problem-solving abilities.
Hi, I’m
Guy Kalenga
77 Chase Avenue ,MA
Summary
Overview
12
years of professional experience
1
Certification
Work History
Mission Of AngolaManhattan, NY
Protocol Representative
02.2017 - Current
Job overview
- Handled administrative requirements, maintained records, and submitted operational reports.
- Oversaw teams planning, implementing, and realigning field and base operational strategies.
- Ordered, unloaded, sorted, and tracked supplies and equipment needed for unit activities.
- Managed all aspects of administrative and personnel needs of ground supply operations.
- Supervised manual and automated supply strategies and connected with supply and data processing teams to facilitate communication and collaboration
ADAPT Community NetworkBrooklyn , NY
Habilitation Assistant
05.2018 - 10.2020
Job overview
- Helped clients adapt to altered lifestyles while providing therapeutic environments for clients and families
- Conducted comprehensive patient assessments and evaluated patient care plans
- Provides physical and programmatic aid to clients where assigned. Performs clerical work for designated areas collating, folding, typing, and answering telephones.
• Participates in conferences as needed.
• Collects data for written program plans as assigned, behavior plans, and treatment plans.
• Writes case notes and provides information on incidents as required.
Assisted habilitation specialist in maintaining clean and organized classroom - Wrote case notes and documented incidents involving clients
FreshDirectQueens , NY
Runner
02.2012 - 10.2016
Job overview
- Delivered correct food items to tables according to order documentation.
- Directly interacted with customers at each location to build loyalty.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Maintained accurate logs of all deliveries and trips.
- Monitored supplies of essential inventory items.
- Provided excellent customer service while meeting challenging time goals.
- Trained and mentored newly hired employees to explain process flow and safety procedures
- Delivered both postal and interdepartmental mail to employees after sorting tasks were completed
Education
Borough of Manhattan Community College of The City University of New YorkNew York, NY
Associate of Arts from Public Relations
05.2024
University Overview
Newcomers High SchoolNew York, NY
High School Diploma
06.2011
University Overview
Skills
- Case Management
- Communications
- Project organization
- Problem resolution
- Individual and group counseling
- Customer service
- Organization
- Team building
- First Aid/CPR
- Rehabilitation treatment planning
- Business operations
- Team management
- Process improvement
Certification
- First Aid/CPR Certified
Timeline
Habilitation Assistant
ADAPT Community Network
05.2018 - 10.2020
Protocol Representative
Mission Of Angola
02.2017 - Current
Runner
FreshDirect
02.2012 - 10.2016
Borough of Manhattan Community College of The City University of New York
Associate of Arts from Public Relations
Newcomers High School
High School Diploma
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