Guy Karpienski
Nacogdoches,TX
Summary
Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects. I have been in the role of a coach and mentor for up to 20 individual departments at a time. I have managed entire facilities as well as working with a team to operate a district. I am on track to graduate with my degree as sumo cum laude in my class.
Overview
23
23
years of professional experience
Work History
Team Leader Manager
Walmart
Nacogdoches, TX
03.2022 - Current
- Provided guidance, coaching, and feedback to team members.
- Created and maintained a positive work environment for employees.
- Assigned and monitored daily tasks for team members.
- Ensured compliance with company policies and regulations.
- Facilitated communication between senior management and staff.
- Monitored customer service standards across the organization.
- Fostered positive employee relationships through communication, training, and development coaching.
- Oversaw daily workloads and workflow for smooth operations.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Operating Partner
Whataburger Restaurants L&c
Austin, TX
05.2017 - 03.2022
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Trained and mentored associates to teach daily tasks and procedures.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Monitored employee performance and identified performance gaps for corrective action.
- Managed daily banking activities such as deposits and withdrawals.
- Ensured compliance with safety regulations and company policies.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Ensured compliance with applicable laws, regulations, standards, policies and procedures.
Area Supervisor - Bakery/Deli
Brookshire Brothers Grocery
Central Texas, TX
10.2000 - 11.2016
- Monitored employee performance, providing feedback and coaching as needed.
- Trained new employees on policies, procedures, product knowledge, customer service techniques.
- Enforced company policies while maintaining a fair and consistent approach among staff members.
- Responded promptly to any emergency situations that may have arisen during business hours.
- Provided guidance to team members on proper procedures for handling customer inquiries.
- Monitored employee work and determined benchmarks for performance indicators.
- Assisted in recruiting new employees, conducting interviews, and selecting suitable candidates for open positions.
- Evaluated the effectiveness of existing processes, making recommendations for improvement when necessary.
- Collaborated with upper management regarding changes in policy or procedure that could improve workflow efficiency.
- Ensured accurate inventory levels through periodic counts and cycle counting.
- Analyzed sales data from various reports to determine areas where improvements could be made.
- Generated documentation and processed orders.
- Oversaw daily operations in bakery and deli departments with 200+-strong team.
- Conducted regular safety audits to ensure compliance with occupational health standards.
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NH06-2024
Some College (No Degree) - Electrical Engineering
Old Dominion University
Norfolk, VASkills
- Workload Management
- Stakeholder Management
- Remote Team Management
- Meeting Facilitation
- Employee Scheduling
- Performance Coaching
- Operational Excellence
- Staff Development
- Cost Control
- Budget Management
- Human Resources Management
- Process Improvement
- Customer Service
- Employee Development
- Problem Resolution
- Computer Skills
- Hiring and Training
- Multitasking
- Work Planning and Prioritization
- Task Prioritization
- Financial Management
- Managing Operations and Efficiency
- Positive Attitude
- Adaptability
- Task Delegation
- MS Office
- Professionalism
Affiliations
- I have been involved with the Boy Scouts of America as a Unit Commissioner
- I enjoy being out in our Recreational Vehicle visiting area campgrounds
- I regard myself as an artist of sorts. I paint, draw and create.
Timeline
Team Leader Manager
Walmart
03.2022 - Current
Operating Partner
Whataburger Restaurants L&c
05.2017 - 03.2022
Area Supervisor - Bakery/Deli
Brookshire Brothers Grocery
10.2000 - 11.2016
Bachelor of Science - Business Administration
Southern New Hampshire University
Some College (No Degree) - Electrical Engineering
Old Dominion University
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