GUY LUDWIG
Glendale,AZ
Summary
With 20+ years of experience optimizing multi-location warehouse operations, I drive operational excellence and deliver measurable results. I build high-performance teams, consistently exceeding KPIs in safety, accuracy, and on-time shipping through strategic recruitment and development. By streamlining operations and implementing best practices, I reduce costs, boost productivity, and foster continuous improvement. My results-driven leadership empowers teams to thrive in high-pressure environments and achieve sustainable business outcomes.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Distribution Center General Manager
General Mills
Goodyear, AZ
03.2019 - Current
- Guided and monitored third-party logistics (3PL) providers, holding them accountable variety of KPIs to ensure optimal performance and service delivery.
- Spearheaded the successful startup of the McDonough, GA distribution center, ensuring full operational readiness, staffing, and seamless integration with broader corporate strategies.
- Achieved "Site of the Year" recognition for the Goodyear, AZ distribution center in 2024, by optimizing operational performance and consistently exceeding key performance indicators.
- Provided leadership in establishing metrics-driven accountability for 3PL partners across multiple distribution centers, ensuring adherence to safety, quality, and service standards.
- Directed a cross-functional team to enhance supply chain reliability, reduced lead times, improved service levels.
- Instituted best-in-class safety protocols, driving significant reduction in workplace incidents fostering cultures of operational excellence.
- Streamlined processes using data-driven decision-making, optimizing inventory control,met or exceed operational targets.
General Manager
GFL Environmental Inc
Fairburn, USA
11.2016 - 03.2019
- Collaborated with cross-functional leadership, including District Sales Manager, District Controller, Regional Facilities Manager, Safety Manager, HR Manager, and key customers/vendors, ensuring alignment on strategic goals and operational efficiency.
- Led initiatives to exceed KPIs, improving service delivery and operational performance across multiple departments.
- Enhanced compliance and employee safety, fostering a company-wide culture of operational excellence.
- Developed and implemented logistical strategies, increasing productivity and reducing costs in line with corporate objectives.
- Directed cross-functional teams to meet environmental and safety standards while maintaining high performance under challenging conditions.
Transportation Manager
McLane Foodservice
Forrest Park, USA
04.2016 - 10.2016
- Collaborated closely with the Warehouse Manager, District Safety Manager, and Human Resources Manager to ensure efficient, compliant, and well-staffed operations.
- Managed a department of 150 drivers, ensuring proper staffing, training, and logistics support to maintain high standards of service and operational efficiency.
- Planned, directed, and coordinated all delivery and backhaul activities, ensuring timely and accurate product deliveries while optimizing route schedules.
- Drove key performance indicators (KPIs) related to cost savings, service delivery, and efficiency, consistently meeting or exceeding targets.
- Coordinated cross-functional activities across multiple departments to ensure seamless operations and timely deliveries.
- Achieved safe, timely, and accurate deliveries by utilizing a comprehensive understanding of multi-stop routing systems, dispatch procedures, and operational best practices.
Operations Manager
Waste Connections of Colorado
Erie, USA
09.2014 - 04.2016
- Coordinated with District Sales Manager, District Controller, Regional Facilities Manager, Safety Manager, HR Manager, and key customers/vendors to drive operational success and improve service delivery.
- Managed a team of 40 employees, including supervisors, drivers, mechanics, and office staff, overseeing hiring, training, and performance.
- Held accountability for a $3MM operation, consistently meeting profit objectives and maintaining operational efficiency.
- Promoted a safety-focused culture, ensuring DOT and OSHA compliance and implementing best practices across operations.
- Exceeded staff retention goals by 50% through effective management and fostering a positive work environment.
- Led the 2015 City of Arvada Curbside Clean-up Program, managing 10 trucks and 20 employees to collect 1,300 tons of household discards.
- Implemented a safety committee and tracking tools, improving safety performance by 150%.
- Contributed to the 2015 District of the Year distinction from 32 nationwide locations by consistently surpassing performance goals.
Distribution Center AGM
Petsmart Inc.
Bethel, USA
03.2013 - 08.2014
- Played an instrumental role in the 12-month startup, 1M sq. ft. distribution center, supplying 300 stores across the East Coast, ensuring seamless operations from the outset
- Interviewed, hired, and mentored a management team of 25, establishing leadership structures to ensure operational success across all shifts and functions.
- Developed and executed staffing plans, interviewing hundreds of candidates and successfully hiring 300 employees for the new center
- Designed and implemented a performance appraisal program, driving a culture of accountability, growth, and high performance
- Promoted a 'Safety First' culture, resulting in 150 consecutive days without an OSHA-recordable incident.
- Achieved 100% on-time delivery during the startup phase, ensuring seamless product flow to retail locations.
- Designed and implemented operational strategies, for cost reduction, process improvements, scheduling enhancements, and labor hours reductions, driving significant efficiency gains.
Distribution Hub Manager
United Parcel Service
Phoenix, USA
02.2011 - 02.2013
- Developed employees to foster a "promote from within" culture, resulting in 11 promotions to Supervisor level in 2012.
- Conducted job task analysis to identify training opportunities and drive continuous improvement.
- Consistently met production, service, safety, employee retention, and cost targets.
- Achieved 340 safe workdays in 2012, with an OSHA recordable injury frequency of only 0.4.
- Set productivity goals and managed daily operations of sorting and loading activities.
- Increased production by 5.4% over the previous year.
- Managed and resolved union contractual infractions, collaborating closely with the union stewards and business agents to ensure compliance and address issues effectively
Distribution Analyst | Industrial Engineering Supervisor
United Parcel Service
03.2008 - 01.2011
- Conducted work measurement and workflow optimization, developing strategies to reduce costs and improve service performance.
- Performed job breakdown analysis, audited operating plans, and implemented operational adjustments to enhance efficiency and effectiveness.
- Led cross-functional projects to introduce new processes and technologies.
- Collaborated with Hub and Division Managers to assess plan effectiveness and influence decision-making.
- Boosted building effectiveness by 5% through the implementation of new load charts and optimized building line-up.
Hub Supervisor
United Parcel Service
05.1999 - 03.2008
- Achieved production, service, safety, and retention goals consistently.
- Planned operations based on load distributions, arrival times, pull times, and production targets.
- Managed staffing levels, optimizing associate placement to improve utilization and meet operational demands.
- Coordinated timely unloading of committed trailers, ensuring service commitments were met.
- Reviewed daily production reports to develop pre-sort plans and identify improvement opportunities.
- Multiple roles, included Dispatch Specialist, Part-time Hub Supervisor, and Loader/Unloader at UPS.
Education
Bachelor of Science - History
Glendale Community College
Glendale, AZ12.2024
Skills
- Warehouse Management Systems (WMS)
- Microsoft Office Suite
- Regulatory Compliance
- Contract Negotiation
- Budget Control
- Operations Management
- Forecasting & Planning
- Logistics Planning
- Business Management
- Team Leadership
Certification
- Servant Leadership Course, 2015
- Valid Colorado Class 'B' CDL, Current
- Smith System 'Train the Trainer' Certification, 2015
- 901T Safe Driving Certification, 2015
- Powered Industrial Equipment CertificationSQF Systems Certification, 2019
Timeline
Distribution Center General Manager
General Mills
03.2019 - Current
General Manager
GFL Environmental Inc
11.2016 - 03.2019
Transportation Manager
McLane Foodservice
04.2016 - 10.2016
Operations Manager
Waste Connections of Colorado
09.2014 - 04.2016
Distribution Center AGM
Petsmart Inc.
03.2013 - 08.2014
Distribution Hub Manager
United Parcel Service
02.2011 - 02.2013
Distribution Analyst | Industrial Engineering Supervisor
United Parcel Service
03.2008 - 01.2011
Hub Supervisor
United Parcel Service
05.1999 - 03.2008
Bachelor of Science - History
Glendale Community College
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