Guy Scottolini
Motor Vehicle Dealer
Ramona,CA
Summary
Successful Owner/Operator with expertise in automotive industry and insights on competitors and clientele. Dedicated leader maintains professional relationships and negotiates beneficial deals.
Experienced professional with background in both franchise and independent dealership front end operations and ownership of So Cal Cars Trks CCLS Inc.
Proven track record in vehicle acquisitions, reconditioning and effective dealership management.
Results-oriented professional with over 30 years of comprehensive experience in motor vehicle sales and service
Seeking opportunities to leverage expertise in dealership operations and management
Overview
36
36
years of professional experience
Work History
Owner/Operator
So Cal Cars Trks CCLS Inc
04.2007 - Current
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assessed income and expenses and adapted plans to improve profit levels.
Buyer/Reconditioning Manager
Legacy Cars Inc
04.2007 - Current
- Maintained complete documentation and records of all purchasing activities.
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
Used Car Director
Mossy Nissan Of Escondido
08.2002 - 02.2007
- Oversaw used vehicle reconditioning to quickly prepare for sales and safeguard stock quality.
- Planned forecasts and sales objectives using sales assumptions based on prior sales, local economic outlooks and industry factors.
- Maintained operations in accordance with used car sales laws.
- Analyzed trade-in vehicle evaluations prior to sales agreements.
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
Sales Manager/General Sales Manager
Wes Hinkle's Poway Chrysler/Jeep/Dodge/Ram
06.1998 - 07.2002
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Sales Manager
Saturn Of Honolulu
01.1992 - 05.1998
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Sales Manager
South Seas Jeep/Eagle
10.1987 - 01.1992
- Trained new associates in successful sales and performance strategies.
- Assisted sales team with completing customer transactions and managing issues.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed and developed sales team.
- Demonstrated exemplary customer service by engaging clients on sales floor.
Education
Business Major - Business Administration And Management
Chaminade University of Honolulu
Honolulu, HI06.1992
Skills
Motor Vehicle Sales and Service
Dealership Operations Management
Used Vehicles Acquisitions
Reconditioning Expertise
Online and In-Person Purchasing
Franchise and Independent Dealership Management
Customer Relationship Management
Service Department Management
Timeline
Owner/Operator
So Cal Cars Trks CCLS Inc
04.2007 - Current
Buyer/Reconditioning Manager
Legacy Cars Inc
04.2007 - Current
Used Car Director
Mossy Nissan Of Escondido
08.2002 - 02.2007
Sales Manager/General Sales Manager
Wes Hinkle's Poway Chrysler/Jeep/Dodge/Ram
06.1998 - 07.2002
Sales Manager
Saturn Of Honolulu
01.1992 - 05.1998
Sales Manager
South Seas Jeep/Eagle
10.1987 - 01.1992
Business Major - Business Administration And Management
Chaminade University of Honolulu
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