Guy Ecker Lima Souza
Lake Hiawatha,NJ
Summary
Proven to enhance customer satisfaction and operational efficiency, I leveraged punctuality and advanced navigation skills at Uber and MONDO2A. Excelling in flexibility and customer service, I consistently achieved positive reviews and timely deliveries, showcasing my commitment to safety and professionalism. My approach significantly improved service quality, underlining my ability to meet and exceed employer expectations.
Overview
1
1
year of professional experience
Work History
Doordash
Doordash
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Ability to learn quickly and adapt to new situations.
Uber Partner
Uber, Lyft
01.2024 - 02.2024
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
Amazon Driver
MONDO2A
05.2023 - 12.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Delivered goods and products to customer on time and in excellent condition.
Education
High School Diploma -
Boonton High School
Boonton, NJ07.2019
Skills
- Flexibility
- Punctuality
- Cleanliness
- Situational Awareness
- Customer Service
- Driving Safety
- Strong navigation
Languages
Portuguese
Native or Bilingual
English
Full Professional
Timeline
Uber Partner
Uber, Lyft
01.2024 - 02.2024
Amazon Driver
MONDO2A
05.2023 - 12.2023
Doordash
Doordash
High School Diploma -
Boonton High School
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