Guy Fitzgerald Ladson
Decatur,Georgia
Summary
I am currently working at the Joseph Maxwell Cleland Veterans Affairs Health Care System as the Talent Management System (TMS.20) Domain Manager with 10 years of experience which provides direct training for related educational programs and interventions. Provides advice on instructional design and program evaluation techniques for over 5,000 plus employees. Establish, maintains, and enhances liaison with administrative and educational professionals in the Joseph Maxwell Cleland Health Care System, peers in the Employee Education System (EES.) Oversee and coordinate a bi-monthly New Employee Orientation with over 23 presenters and 50 plus new employees. Responsible for the training and approval of ALL Administrative access request for over 100 Service Line TMS 2.0 Technicians. Retired Administrative Master Chief Petty Officer, Administrative Subject Matter Expert, Navy Master Trainer, and Curriculum development and Design Team Lead with twenty-six and half years of proven diverse military leadership and managerial skills. Experienced Training Specialist with 10-year record of success in educational training instruction. Focused on maximizing employee performance, team productivity and quality assurance with effective training programs. Looking to leverage 10 years in the Education Service Line to take on a dynamic role with the Joseph Maxwell Cleland Veterans Heath Care System. Proactive. Focused on prioritizing numerous tasks to achieve goals in high-pressure settings. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Talent Management System Domain Manger (TMS 2.0)/Training Specialist
Joseph Maxwell Cleland
03.2010 - Current
- Serves as Training Specialist/TMS Domain Manager responsible for operations and functions of TMS 2.0
- Coordinates with Subject Matter Experts (SME) to create specific training programs that are incorporated into TMS, assigned to employees, and create reports.
- Managed time efficiently in order to complete all tasks within deadlines
- Worked well in team setting, providing support and guidance
- Skilled at working independently and collaboratively in team environment
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Designed and facilitated training courses, aligning new learning development and solutions to organization's strategic goals, mission and vision.
- Organized and implemented coursework, oversaw scheduling and monitored attendance through learning management system.
- Coordinated administrative functions necessary to deliver and document training programs.
- Developed training curricula and recommended programs that met instructional goals and objectives.
- Worked with central management to identify, plan, align, and address training needs.
- Scheduled and coordinated training sessions, including booking facilities and arranging catering.
- Monitored training reports within learning management system for respective roles to promote initial and annual training completion.
- Compiled training handbook and related course materials.
- Developed and executed strategies to improve training program performance.
- Selected, developed and delivered classroom and online training materials to meet program needs.
- Verified training program compliance with applicable laws and regulations.
- Facilitated virtual, in-person and blended learning sessions.
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Developed and implemented successful onboarding program.
- Assessed additional needs based on training progress and collaborated with management to meet requirements.
- Assisted in analyzing and assessing training and development needs for organizations, departments and individuals.
- Trained and mentored two new personnel hired to fulfill various roles.
- Provided constant training to staff on newly developed training programs used in classrooms, new language labs and computer systems.
- Prepared videos for online and remote instruction.
- Coordinated with department leaders to identify training needs and develop targeted solutions.
- Produced training manuals, presentations and resources for enhanced learning.
- Facilitated high-quality training program delivery to employees and external stakeholders.
- Analyzed and evaluated training effectiveness and program outcomes.
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
Administrative Assistant
Personnel Support Service Desk
11.2009 - 06.2010
- Provided pay and personnel related support for customer service function for over 200 staff members and students for Naval Supply Corp Personnel Support Service Desk, Athens Georgia
- Processed documentation for Cost-of-Living Adjustment, family separation allowances, paid leave, bonus and benefits packages, severance pay
- Liquidation of travel claims, and computation for advance travel pay for military personnel
- Assured international and national travel arrangements for staff and students were in accordance with Navy Passenger Transportation Manual
- Spearhead command’s Combined Federal Campaign committee for over four years.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency
- Volunteered to help with special projects of varying degrees of complexity
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service
- Surpassed team goals by partnering with colleagues to implement best practices and protocols
Program Manager
Center For Service Support
05.2005 - 01.2010
- Program Manager for over 15,000 active duty and reservist Administrative Naval Personnel
- Diagnosed and resolved administrative problems affecting quality of training in four administrative Naval Technical Training school houses
- Developed and piloted a computer based facilitated led administrative course of instruction for apprenticeship level training
- Prepared and maintain a detailed project schedule for development, pilot, and start date for two major administrative courses of instruction for apprenticeship and journeyman level military administrative personnel
- Led a team of senior enlisted and civilian subject matter experts in scoping, planning, costing and pricing development of two major computer base training program for apprenticeship and journeyman level training
- Coordinated the establishment of two highly effective major projects to create conducive environment for curriculum development and design by identifying each subject matter expert’s areas with Job Talent Matrix to identify each members specialized role
- Maintain weekly progress reports to Executive Leadership and monthly video teleconferences to track program process
- Optimize usage of available resources to incorporate a one-day computer base training prerequisite using basic information from a four-week in-depth administrative supervisor course to reduce training time by one week, saving estimated cost of over 50K for supervisory level training. This process not only reduce cost of training, helped streamline selection process to identify qualified executive administrative supervisors.
- Managed and supervised administrative and daily program operations, complying with policies and regulations
- Identified program obstacles and communicated possible impacts to team
- Developed and maintained logistics workflows, procedures and reports
- Met with project stakeholders on regular basis to assess progress and make adjustments
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives
- Facilitated workshops and conducted one-on-one training to educate team members
- Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences
- Designed and developed programs and projects for dissemination to personnel
- Provided program management expertise in lean Six Sigma strategies and agile methods, practices and execution
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Assisted in organizing and overseeing assignments to drive operational excellence
- Streamlined and monitored quality programs to alleviate overdue compliance activities
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
- Established milestones and objectives based on input from functional areas and stakeholders.
- Participated in pilot tests and revised programs based on feedback and results.
- Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
- Designed and developed programs and projects for dissemination to personnel.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Administrative Officer
United States Navy
03.2002 - 05.2005
- Oversaw daily operations of numerous high tempo Administrative Offices with 50 administrative clerks to support over 2000 miliary personnel
- Responsible for drafting, editing and procurement of all organizational regulations and policies, incoming and outgoing executive level correspondence, pay and personnel records, security clearance, and manpower authorizations
- Mastered the management of all organizational regulations and polices with schedule periodic review for updates, declassification, or discontinuation
- Responsible for all pay and allowance procedures for 2000 military personnel
- Processed and safeguarded personnel security clearances in accordance with Navy policies and regulations
- Coordinated ALL Organizational Executive level staff meetings
- Implemented Standard Operational Procedures (SOPs) for all office administrative clerks to efficiently cross train with six-month desk rotation to increase all around professional knowledge and production and increased departmental promotion by 100 percent.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities
- Updated reports, managed accounts, and generated reports for company database
- Prepared reports to assist business leaders with key decision making and strategic operational planning
- Organized and updated databases, records and other information resources
- Identified opportunities to streamline processes and improve office operations and efficiency
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Created, prepared, and delivered reports to various departments.
Education
MBA - Business Administration
Saint Leo University
Saint Leo, FL01.2011
Bachelor of Arts - Accounting
Fort Hays University
Hays, KS01.2009
Skills
- Classroom Expertise
- Online Training Experience
- Classroom Experience
- Human Resources
Certification
- Talent Management System (TMS 2.0)
- Microsoft Suite
- Navy Master Trainer
- Navy-Wide Administrative Program Manager
- Navy and Marine Corps Financial Specialist
Military Awards
- Two Meritorious Service Medals
- Four Navy Commendation Medals
- Seven Navy Achievement Medals
- Five Good Conduct Medals
Business Email
Guy.Ladson@va.gov
Personal Email
ladson1965@gmail.com
Position Applied For
Talent Management System (TMS.20) Domain Manager
Timeline
Talent Management System Domain Manger (TMS 2.0)/Training Specialist
Joseph Maxwell Cleland
03.2010 - Current
Administrative Assistant
Personnel Support Service Desk
11.2009 - 06.2010
Program Manager
Center For Service Support
05.2005 - 01.2010
Administrative Officer
United States Navy
03.2002 - 05.2005
MBA - Business Administration
Saint Leo University
Bachelor of Arts - Accounting
Fort Hays University
- Talent Management System (TMS 2.0)
- Microsoft Suite
- Navy Master Trainer
- Navy-Wide Administrative Program Manager
- Navy and Marine Corps Financial Specialist
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