Guy Freddy Mackossot
Las Vegas,NV
Summary
Proven experience in customer service, effective communication with customers, problem-solving, package & mail handling, delivery and inventory, cold calling, real estate deal & contract negotiation and closing.
People's skill, team building.
Overview
6
6
years of professional experience
Work History
Acquisition Manager
MWhomebuyers
Salt Lake City, Utah
02.2023 - 05.2025
- Lead generation
- Cold calling to houseowners
- Negotiating home purchase prices
- Market research & Comps
- Filing & closing deals to title companies.
Leasing Agent
Wasatch Property Management
Salt Lake City, Utah
07.2022 - 10.2023
- Processed rental applications and conducted background checks for potential tenants.
- Assisted prospective tenants with property tours and leasing inquiries.
- Coordinated lease signings and ensured compliance with property management policies.
- Responded promptly to tenant requests and maintained positive tenant relationships.
- Performed administrative duties such as filing paperwork and updating databases.
- Resolved tenant complaints regarding maintenance or other issues in a timely manner.
DSP Amazon Driver
Transport Services
Salt Lake City, Utah
01.2022 - 09.2022
- Loading and unloading of packages
- Inventory and scanning of packages
- Delivery of packages to commercial and residential properties
- Daily reporting to supervision
Package Handler
Amazon
Salt Lake City, Utah
01.2022 - 05.2022
- Loaded and unloaded packages using hand trucks and conveyor belts.
- Sorted packages based on size and destination requirements.
- Scanned packages for tracking and inventory management.
- Maintained cleanliness and organization of work area throughout shifts.
Customer Service Associate
FedEx
Las Vegas, Nevada
10.2021 - 01.2022
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Resolved customer inquiries in a timely manner.
- Provided information about products and services available to customers.
- Handled cash register operations accurately during peak times.
- Shipping and handling of incoming and outgoing packages.
- Inventory.
Customer Service Representative
Ford Motor Vehicle
Las Vegas, Nevada
09.2019 - 10.2021
- Assisted customers with inquiries and resolved issues promptly.
- Managed customer accounts, ensuring accurate information and updates.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Education
GED -
Lycee Djoue Dabny
Gabon06-2003
Some College (No Degree) -
Omar Bongo University
GabonSkills
- Lead generation
- Market research
- Negotiating deals
- Closing documentation
- Rental application processing
- Customer relationship management
- Packages handling and delivery
- Effective communication with customers
- Inventory
- Problem-solving skills
Timeline
Acquisition Manager
MWhomebuyers
02.2023 - 05.2025
Leasing Agent
Wasatch Property Management
07.2022 - 10.2023
DSP Amazon Driver
Transport Services
01.2022 - 09.2022
Package Handler
Amazon
01.2022 - 05.2022
Customer Service Associate
FedEx
10.2021 - 01.2022
Customer Service Representative
Ford Motor Vehicle
09.2019 - 10.2021
GED -
Lycee Djoue Dabny
Some College (No Degree) -
Omar Bongo University
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