Guylyn Williams
Colorado Springs,CO
Summary
Sympathtic personal care aide with several years of experience supporting patients with activities of daily living. Professional and clear communicator when instructing and assisting patients as well as when reporting information to healthcare team and supervisors.
Compassionate mental health counselor skilled in providing effective and empathetic support. Have successfully developed and implemented individualized care plans that significantly improved clients' quality of life. Possess strong communication, crisis management, and therapeutic relationship-building skills. Demonstrated impact by fostering positive outcomes in challenging environments through innovative treatment strategies and patient advocacy.
Compassionate Behavioral Therapist with experience in implementing behavior reduction plans and skill acquisition programs. Strengths include individualized treatment planning, data collection, analysis, and interpretation to inform therapeutic decisions. Proven ability to collaborate effectively within multi-disciplinary teams and drive positive change for clients with diverse needs.
Compassionate professional in mental health care known for high productivity and efficiency in task completion. Possess specialized skills in cognitive behavioral therapy, crisis intervention, and group therapy facilitation. Excel at empathy, active listening, and communication, ensuring effective support and positive outcomes for clients.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes.
Reliable personal care professional bringing several years of experience in personal care assistant roles. Skilled in addressing physical and mental disabilities and monitoring needs for convalescent patients. Trusted to care for patients at varying stages of life.
Overview
7
7
years of professional experience
Work History
Personal Care Worker
Interim HealthCare
Colorado Springs, CO
09.2024 - Current
- Reported concerns to nurse supervisor to promote optimal care.
- Helped clients get in and out of beds and wheelchairs.
- Met with various caregivers to promote continuous professional development and implement quality treatment strategies.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Followed safe lifting and transferring techniques to transport residents.
- Acted as an advocate for patients' rights within the healthcare system.
- Provided emotional support and encouragement to assist clients with coping with physical or mental disabilities.
- Maintained accurate documentation of client care services provided daily.
- Improved patient outlook and daily living through compassionate care.
- Built strong and trusting rapport with clients and loved ones.
- Prepared meals for clients according to dietary requirements.
- Assisted patients with daily personal hygiene.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping duties such as laundry and changing bed linens.
- Provided ongoing compassionate patient care for each client.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Laundered clothing and bedding to prevent infection.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
Behavioral Therapist
No limits Behavioral solutions
Colorado Springs, Colorado
08.2023 - 07.2024
- Taught and helped children develop new verbal, communication and social skills necessary for living healthy lifestyles.
- Conducted programs to prevent substance abuse or improve community health or counseling services.
- Provided crisis intervention services when necessary, de-escalating situations quickly and safely.
- Acted as client advocate, coordinating required services and resolving emergency problems in crisis situations.
- Maintained strict confidentiality concerning client's mental and medical diagnosis and other confidential personal matters.
- Provided guidance and support to families, helping them better understand the needs of their children with behavioral challenges.
- Evaluated the effectiveness of therapeutic interventions and adjusting as needed based on client feedback.
- Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
- Created a safe and supportive environment for clients to explore difficult emotions or behaviors.
- Assisted in developing new programs or activities to promote positive behavior change among clients.
- Implemented evidence-based treatments such as cognitive behavioral therapy, dialectical behavior therapy or applied behavior analysis.
- Collaborated with behavior analysts to diagnose problem behaviors and create detailed plan of treatment and maintenance for clients.
- Advised clients on how to manage stress, anxiety and depression through healthy coping skills.
- Modified treatment activities or approaches as needed to comply with changes in clients' status.
- Developed individualized plans for clients to help them meet their personal goals.
- Designed and implemented scientifically researched and evidence-based interventions.
- Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
- Tracked client behavior by reviewing behavior incident reports and creating and adjusting behavior management plans.
- Prepared and maintained required treatment records and reports.
- Identified potential triggers that may lead to negative behaviors and provided strategies for avoiding them.
- Assessed patients for risk of suicide attempts or harmful behavior toward others.
- Collaborated with other mental health professionals to ensure comprehensive care for clients.
- Participated in regular team meetings with supervisors and other clinicians to discuss case progress.
- Encouraged clients to express feelings and discuss life events in order to help each person develop personal and relational insights.
- Collaborated with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed inventory and supplies to ensure materials were available when needed.
- Maintained updated knowledge through continuing education and advanced training.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Cashier
Which Wich Superior Sandwiches
Colorado Springs, Colorado
05.2023 - 07.2023
- Helped customers find specific products, answered questions, and offered product advice.
- Counted and balanced cashier drawers.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained work area and kept cash drawer organized.
- Greeted customers promptly and responded to questions.
- Greeted customers and answered any questions they had about the store's products and services.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Security Officer
Saint Francis Hospital South
Colorado Springs, Colorado
05.2023 - 07.2023
- Monitored surveillance cameras and responded to suspicious activity.
- Searched bags manually to identify prohibited items and contraband.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
Behavioral Therapist
Colorado Behavior and Learning Group
Colorado Springs, Colorado
03.2023 - 05.2023
- Taught and helped children develop new verbal, communication and social skills necessary for living healthy lifestyles.
- Conducted programs to prevent substance abuse or improve community health or counseling services.
- Provided crisis intervention services when necessary, de-escalating situations quickly and safely.
- Acted as client advocate, coordinating required services and resolving emergency problems in crisis situations.
- Maintained strict confidentiality concerning client's mental and medical diagnosis and other confidential personal matters.
- Provided guidance and support to families, helping them better understand the needs of their children with behavioral challenges.
Janitorial Manager
La la dairy farm
Colorado Springs, Colorado
11.2022 - 01.2023
- Implemented cost-saving measures whenever possible without compromising the quality of services offered.
- Trained new employees in safety protocols, sanitization techniques, and standard operating procedures.
- Managed team supplies to maintain budgets and meet work demands.
- Resolved conflicts between staff members in a timely manner while maintaining a professional attitude.
- Kept team safe by verifying proper use of safety equipment and techniques, and correcting missteps.
- Ensured compliance with applicable laws, regulations, safety standards, health codes.
- Reviewed completed work to verify consistency, quality, and conformance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Monitored supply levels and placed orders as necessary for replenishment of cleaning materials.
Dishwasher Supervisor
Chipotle
Colorado Springs, Colorado
04.2020 - 12.2020
- Assisted with meal preparation when needed during peak hours or periods of high demand.
- Ensured timely availability of clean dishes for various meal services.
- Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
- Resolved customer complaints regarding cleanliness or quality of food items served.
- Coordinated with other supervisors to ensure efficient workflow throughout the kitchen area.
- Inspected dishes closely to check for remnants of food or dirt.
- Replaced clean utensils in storage bins for easy access.
- Adhered to sanitary regulations to prevent contamination with food products.
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
- Ensured that all health codes were followed at all times in order to maintain a sanitary work environment.
- Re-stocked clean washcloths, paper towels, sponges and other cleaning supplies.
- Mixed soap, water and sanitizer together to create cleaning solutions for daily use.
- Used pressurized faucet sprayer effectively to wash large quantities of dishes.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Maintained assigned areas to keep organized and clean by mopping floor.
- Ensured that all kitchen utensils were properly cleaned, dried, and stored according to established procedures.
- Developed strategies for improving efficiency within the dishwashing operation while maintaining a safe working environment.
- Operated commercial dishwashing machines efficiently.
- Monitored employee performance and provided feedback on areas for improvement.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Identified needs of customers promptly and efficiently.
- Swept and mopped floors at end of shift to comply with sanitary regulations.
Table Busser
Senor Manuel's Mexican Cuisine
Colorado Springs, Colorado
08.2018 - 02.2019
- Collaborated with waitstaff to ensure efficient communication and guest satisfaction.
- Assisted with dishwashing and related kitchen duties as needed during peak times.
- Assisted in the preparation of large parties and special events to ensure smooth service.
- Greeted customers to seat patrons at tables according to availability and customer preferences.
- Cleaned spilled food or drink from table surfaces as soon as possible.
- Stocked service stations with ice, napkins and straws.
- Wiped down and cleaned chairs, booths, and highchairs.
- Reset tables by wiping down surfaces, replacing condiments, and arranging silverware and other items for expected guests.
- Removed dirty plates and utensils between courses of a meal.
- Greeted guests with friendliness and professionalism.
- Maintained adequate levels of linens, trays, and silverware items for customers and performed washing and sanitation.
- Coordinated with the kitchen to manage the flow of dishes and optimize service efficiency.
- Engaged with guests in a polite and friendly manner to enhance the dining experience.
- Participated in ongoing training to enhance job skills and knowledge.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Notified manager of issues with equipment or breakage.
- Greeted guests at their tables and provided them with menus.
- Took out garbage bags filled with trash from bussing stations regularly.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Stocked bussing stations with supplies such as napkins, straws, and condiments.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Performed side work duties such as restocking silverware bins and refilling salt shakers.
- Performed closing duties such as resetting tables, and tidying service areas to prepare for the next day.
- Ensured all tables were clean and ready for new customers, maintaining a hygienic dining environment.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Assisted in the training of new bussers, sharing knowledge and best practices.
- Refilled condiments and other supplies at tables and in service areas as necessary.
- Restocked beverage station with cups, lids, straws.
- Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
Education
Associate of Arts - General Psychology
Pikes Peak Community College
Colorado Springs, CO05-2028
High School Diploma -
Coronado High School
Colorado Springs05-2021
Skills
- Privacy and confidentiality
- Household organization
- Housekeeping tasks
- Transfer assistance
- Ambulation support
- Alzheimer's care
- Emotional support
- Disability care
- Companionship
- Personal hygiene assistance
- Patient care
- Clinical documentation
- Behavioral management
- First aid and CPR
- Light housekeeping
- Toileting assistance
- Behavioral plan management
- Data collection
- Positive reinforcement
- Applied behavior analysis
- Evidence-based interventions
- Daily living skill development
- Collaborative Problem-solving
- Treatment implementation
- Observation
- Skill building
- Social skill development
- Social skills training
- Emotional regulation
- Client motivation
- Behavioral intervention
- Documentation & recordkeeping
Timeline
Personal Care Worker
Interim HealthCare
09.2024 - Current
Behavioral Therapist
No limits Behavioral solutions
08.2023 - 07.2024
Cashier
Which Wich Superior Sandwiches
05.2023 - 07.2023
Security Officer
Saint Francis Hospital South
05.2023 - 07.2023
Behavioral Therapist
Colorado Behavior and Learning Group
03.2023 - 05.2023
Janitorial Manager
La la dairy farm
11.2022 - 01.2023
Dishwasher Supervisor
Chipotle
04.2020 - 12.2020
Table Busser
Senor Manuel's Mexican Cuisine
08.2018 - 02.2019
Associate of Arts - General Psychology
Pikes Peak Community College
High School Diploma -
Coronado High School
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