Gerri Guzowski

Serve as clinical applications expert supporting successful onboarding, activation, and adoption of nuclear medicine imaging systems across a nationwide territory requiring extensive travel (>90%).

• Lead customer education and training initiatives for newly installed imaging platforms, ensuring clinical readiness, workflow optimization, protocol standardization, and successful technology adoption.
• One of only three team members qualified to train across complete GE Healthcare Nuclear Medicine portfolio, including StarGuide and Aurora systems.
• Partner with physicians, nuclear medicine technologists, imaging leadership, installation/service teams, and commercial teams to ensure seamless site implementation and exceptional customer outcomes.
• Provide consultative guidance regarding imaging protocols, acquisition techniques, scanner optimization, and operational best practices to support high-quality diagnostic imaging and efficient departmental workflows.
• Coordinate complex training schedules and implementation activities across multiple customer territories while maintaining exceptional service and project execution standards.
• Achieved over 80% customer engagement annually, ensuring 100% compliance with training documentation deadlines.
• Established trusted relationships with customers, leading to outstanding satisfaction scores and fostering long-term clinical partnerships.
• Assistant team lead routinely leading team scheduling calls ensuring all customer sites could be accommodated.
• Participated in candidate interviews and technical assessments for prospective Clinical Applications Specialists, contributing to recruitment and team development efforts.
• Mentor newly hired Clinical Applications Specialists through onboarding, clinical development, and knowledge-sharing initiatives.
• Utilized remote and onsite education strategies to enhance customer learning outcomes and streamline operational processes.
• Attended sales meetings with key opinion leaders to outline implementation strategies for new systems.
• Assisted Education Manager and customers by creating training materials, presentations, and quick reference guides to support internal and external training.
• Engaged in customer escalation matters collaborating with internal team, Haifa engineers and customer to resolve site concerns.

• Administered and handled radiopharmaceuticals daily while ensuring compliance with regulatory, safety, and quality standards.
• Performed a comprehensive range of nuclear medicine procedures including SPECT imaging, therapeutic nuclear medicine studies, and general nuclear medicine examinations.
• Ensured quality, safety, and patient confidentiality by adhering to hospital and regulatory guidelines while collecting patient information and conducting imaging procedures.
• Collaborated with physicians, radiologists, and multidisciplinary healthcare teams to deliver high-quality patient care and diagnostic imaging services.
• Operated and optimized advanced imaging equipment from GE Healthcare and Philips, supporting efficient departmental operations and imaging quality initiatives.
• Trained departmental staff on education, competency development, and workflow processes to enhance team capabilities.
• Functioned as primary PACS superuser and imaging informatics resource, supporting system optimization and operational efficiency.