Gloria Valdez
Kissimmee,FL
Summary
Bilingual Operations and Service Professional.
Leveraging over 20 years of experience in fast-paced environments, I offer a unique blend of bilingual communication, leadership, and organizational skills. Throughout my career, I've consistently excelled in roles demanding strong customer service, attention to detail, and the ability to meet deadlines while working independently or collaboratively. My dedication to providing exceptional service and fostering teamwork positions me as a valuable asset for any organization.
Overview
23
23
years of professional experience
Work History
Lead Car Lot Attendant
MLS - Avis & Budget Car Rental
03.2017 - Current
- Increased sales potential by promptly arranging vehicle displays according to marketing strategies and promotions.
- Managed a diverse team of 10 employees, fostering a positive work environment while effectively managing working schedules.
- Improved team productivity by effectively delegating tasks, monitoring performance, and providing constructive feedback.
- Improved customer satisfaction by efficiently organizing and maintaining the car lot, ensuring vehicles were clean and presentable.
Car Lot Attendant
GCA - Avis & Budget Car Rentals
01.2011 - 03.2017
- Improved customer satisfaction by efficiently organizing and maintaining the car lot, ensuring vehicles were clean and presentable.
- Enhanced dealership appearance by regularly washing and detailing cars, contributing to a professional environment.
- Increased sales potential by promptly arranging vehicle displays according to marketing strategies and promotions.
- Promoted safety with regular inspections of car lot for hazards, addressing any issues in a timely manner.
Produce Manager
Tropical Supermarket
12.2009 - 12.2010
- Improved produce department efficiency by implementing streamlined inventory management processes.
- Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
- Trained, supervised and planned schedules for produce staff for optimal performance and adherence to company policies.
- Collaborated with suppliers to ensure timely deliveries, maintaining a well-stocked produce section.
- Managed a team of 5 members within the produce department.
Fruit Packing Supervisor
Flavor Fresh
01.2001 - 11.2009
- Enhanced packing efficiency by streamlining fruit selection and sorting processes.
- Reduced waste by implementing proper storage techniques for various types of fruits.
- Assisted in maintaining a clean and safe work environment, adhering to safety guidelines and protocols.
- Improved teamwork and collaboration among packers through clear communication and coordination of tasks.
- Supervised a team of 5 fruit packers.
Education
Nuestra Senora Del Valle
Constanza, Dominican RepublicSkills
- Sanitation Practices
- Fruit handling
- Quality Assurance
- Temperature Control
- Food Safety Regulations
- Quality Control
Timeline
Lead Car Lot Attendant
MLS - Avis & Budget Car Rental
03.2017 - Current
Car Lot Attendant
GCA - Avis & Budget Car Rentals
01.2011 - 03.2017
Produce Manager
Tropical Supermarket
12.2009 - 12.2010
Fruit Packing Supervisor
Flavor Fresh
01.2001 - 11.2009
Nuestra Senora Del Valle
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