G'VUNNO LINZY
Memphis,TN
Summary
Dedicated Navy veteran with a strong work ethic and 3 years of proven excellence in customer support and leadership roles. Committed to delivering exceptional service and resolving complex issues with a solution based mindset. Additionally, possesses 1 year of hands-on experience as a computer technician; troubleshooting hardware and software problems. Adapts to fast-paced environments and working collaboratively in diverse teams. Seeking to leverage my technical skills and military discipline to contribute to a dynamic organization's success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Water Technician
ServiceMaster
Memphis, TN
02.2024 - Current
- Conducted water testing and analysis to ensure quality control standards were met.
- Utilized power tools such as saws, drills and sanders when necessary on projects.
- Measured distances accurately using tape measures or laser measuring devices.
- Assisted in the demolition of buildings and other structures using hammers, crowbars, and other tools.
- Removed debris from job sites to designated areas for disposal or recycling.
Computer Technician
Syncreon
Olive Branch, MS
09.2023 - Current
- Oversaw and performed new installations.
- Collaborated with foreign locations and local team members to complete projects.
- Deployed ESXi on more than 500 S8300E Avaya servers
- Upgraded legacy boot BIOS to UEFI on more than 500 servers
- Tested software for proven functionality.
Monitoring Specialist
Securitas Technology
Memphis, TN
02.2023 - 11.2023
- Provided excellent customer service to over 100 clients per day worldwide, while maintaining at least 85% adherence.
- Answering multi-line telephone systems logging all information accurately and efficiently.
- Resolved complaints and calmed agitated clients
- Reduced average call time by 4 minutes by properly and efficiently assessing situations and de-escalating in the most efficient way possible.
- Performed desktop and software maintenance and performed password resets through Active Directory.
Aviation Ordnanceman
US Navy
San Diego, CA
01.2019 - 12.2022
- Maintained and repaired armament, ammunition, and related equipment in accordance with technical orders.
- Conducted routine maintenance on aircraft weapons systems such as loading, unloading, testing, inspecting, and arming and disarming munitions.
- Operated ground support equipment such as tow tractors, cranes, hoists, tugs and forklifts.
- Organized and maintained inventory of ordnance materials in a secure manner.
- Performed safety checks on all aviation-related equipment prior to use or operation.
- Responded quickly to emergency situations involving hazardous material spills or leakage.
Education
Tech901
Memphis, TN09.2023
Skills
- Hardware, Software, and Network, Troubleshooting
- Network Configuration
- puTTY
- Terminal/Command Line
- Network Protocols
- Active Directory
- Operating Systems (Linux, MacOS, Windows)
- Safety Procedures
- HAZMAT Training
- Bomb and Missile Servicing
- HAZMAT Handling
- Equipment Maintenance
- Worksite Safety
Certification
- CompTIA A+
- IT Hardware Technician
Timeline
Water Technician
ServiceMaster
02.2024 - Current
Computer Technician
Syncreon
09.2023 - Current
Monitoring Specialist
Securitas Technology
02.2023 - 11.2023
Aviation Ordnanceman
US Navy
01.2019 - 12.2022
Tech901
Similar Profiles
Keishaun HowardKeishaun Howard
Sanitation Worker at ServiceMasterSanitation Worker at ServiceMaster
Kerry PierreKerry Pierre
Janitor at ServiceMasterJanitor at ServiceMaster
Elyse HoytElyse Hoyt
Commercial Cleaner/Commercial Janitorial Cleaner at ServiceMasterCommercial Cleaner/Commercial Janitorial Cleaner at ServiceMaster