GW Emge
Federal Government
Denver,CO
Summary
Dynamic leader with extensive experience at the General Services Administration, excelling in organizational leadership and team collaboration. Achieved significant operational improvements through innovative strategies and effective crisis management. Proven track record in fostering partnerships and enhancing community engagement, while mentoring staff to promote professional growth and adaptability. Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
34
34
years of professional experience
Work History
Acting Regional Commissioner
General Services Administration
02.2025 - Current
- Enhanced organizational efficiency by streamlining processes and implementing innovative strategies.
- Mentored junior staff members to enhance their professional development and promote career growth opportunities within the organization.
- Facilitated cross-functional team collaborations for increased innovation in problem-solving efforts.
- Provided leadership in crisis management situations, effectively resolving issues and mitigating risks.
- Created policies and procedures that improved overall operations and reduced redundancies in workflows.
- Built strategic partnerships with external organizations to expand reach and increase impact on key stakeholders.
Deputy Regional Commissioner
General Services Administration
02.2020 - Current
- Developed and executed strategic plans to guide the organization towards its long-term goals.
- Evaluated program effectiveness through regular assessment and feedback mechanisms, driving continuous improvement efforts.
- Coordinated outreach programs that promoted community engagement while raising awareness of the organization''s mission.
- Improved interdepartmental communication by establishing clear channels and promoting collaboration.
- Oversaw budget formulation, monitoring, and reporting, ensuring optimal allocation of resources.
- Monitored compliance with legal requirements, minimizing potential liabilities for the organization.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Design and Construction Director
General Services Administration
01.2015 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
- Fostered culture of innovation, encouraging development of cutting-edge solutions.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Director of Client Solutions
General Services Administration
01.2009 - 01.2025
- Oversaw client accounts and all services provided to customers.
- Mentored junior staff members on best practices in client relations, project management, and industry knowledge sharing to foster professional growth within the team.
- Collaborated with cross-functional teams to ensure seamless delivery of products and services to clients.
- Implemented client program to maintain contact with decision-makers for assigned high-value accounts.
Branch Manager
General Service Administration
02.2004 - 01.2009
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Leasing Contracting Officer/Project Manager
General Services Administration
07.1991 - 01.2004
- Enhanced contract efficiency by developing and implementing streamlined procurement processes.
- Managed complex contracts to achieve optimal results, balancing organizational needs with regulatory compliance.
- Coordinated with post-award staff to advise on financial discrepancies, payment term violations, deliverable delays and security breaches.
- Identified areas for improvement in current contracting processes, proposing innovative solutions that led to increased efficiency.
- Negotiated favorable contract terms for the organization, ensuring cost savings and mutual benefits.
Education
Finance
University of Colorado Denver
Denver, COSkills
- Organizational leadership
- Government relations
- Social media
- Legislative affairs
- Proposal writing
- Teamwork and collaboration
- Adaptability and flexibility
- Decision-making
- Customer relations
- Professional and courteous
- Interpersonal skills
Timeline
Acting Regional Commissioner
General Services Administration
02.2025 - Current
Deputy Regional Commissioner
General Services Administration
02.2020 - Current
Design and Construction Director
General Services Administration
01.2015 - Current
Director of Client Solutions
General Services Administration
01.2009 - 01.2025
Branch Manager
General Service Administration
02.2004 - 01.2009
Leasing Contracting Officer/Project Manager
General Services Administration
07.1991 - 01.2004
Finance
University of Colorado Denver
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