Gwen L. Armstrong
Salisbury,USA
Summary
To obtain a position that will enhance my skills and ability to succeed and advance in my career. This will allow me to exercise my knowledge, communication, and ability to assist/ teach others to also achieve. I am fair, firm, and impartial. Given the opportunity, I will complete my duties in a concise and timely manner, while remaining professional at all times.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Functional Family Therapist
Vision Quest, Youth Services
09.2024 - Current
- Facilitated family therapy sessions to enhance communication and resolve conflicts among family members.
- Developed individualized treatment plans tailored to unique family dynamics and needs.
- Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
- Mentored Family Therapists in therapeutic techniques and best practices.
- Implemented evidence-based practices to improve therapy outcomes and client satisfaction.
- Engaged families in goal-setting processes to foster positive behavioral changes.
- Conducted assessments to identify underlying issues affecting family relationships.
- 410-430-8763
- Joseph Robertson
Classification Counselor and Community Corrections Officer
Wicomico Co. Dept. of Corrections
12.2018 - 09.2024
- As a Counselor, I interview incoming arrestees to determine what classification of housing they need to be assigned to because of their previous criminal history and current charges. Enter and upload all documents needed. Answer questions regarding incarcerated individuals. Conduct visual checks and speak with inmates in their housing assignments about upcoming court dates and / or attorney appointments. Escort inmates to and from locations in the facility safely. Conduct Parole Hearings with the MD Department of Commissions. Complete necessary paperwork and maintain the organization of their base file completed by the individual and returned promptly to the Parole Commission on their behalf.
- As a Community Correctional Officer, I place electronic monitors on individuals ordered by the court to be monitored by Pre-Trial Services. This includes monitoring House Arrest, Regular GPS, and Pre-Trial inmates. Documentation is completed every week with updates and individualized organization of weekly stat records. Another job duty is to inform the court officials of compliance and non-compliance reports to Circuit and District courts on behalf of the individuals monitored. I have been teaching the class, Fitness and Nutrition, at the Wor-Wic Correctional Academy for approximately four years.
- 410-548-4850 ext.367
- Tom Pusey
Waitress
Red Lobster Restaurant
07.2017 - 11.2018
- As a Waitress, I greet customers at their assigned table. Took their food and beverage orders. I used the POS system to key in orders for the back of the house to prepare. I was responsible for delivering my orders to the table when prepared as a whole. I cleaned my area after my shift. I prepared my salads and soft drinks for my orders.
- 410-546-6454
- Joe Laque
Resource Assistant III
Wicomico Co. Board of Education
12.2016 - 11.2018
- Work one on one with students assisting the teacher in the classrooms with class and homework; Substitute in the absentness of the teacher by following their class plans, mainly worked with grades 3, 4, and 5 with special needs for their IEP requirements in all subjects. My position was an assistant in instructing in In-School suspension classes my last year of working.
- 410-677-4400
- JoAnne Tubbs/Glennon Jones
Master Correctional Officer
Wicomico Co. Dept. of Corrections
12.2004 - 11.2016
- As a Correctional Clerk: Separate incoming institution and inmate mail. Search all incoming mail to inmates with close detail to words or the introduction to contraband. Log and organize incoming mail to different departments. Answer all incoming calls and questions into the institution. Communicate efficiently and greet the public with good manners. Mail outgoing mail via certified or regular. Enter telephone numbers in the computer for inmates, Inventory property being bought for inmates, Ensure the security of the entrance doors.
- As a Master Correctional Officer: To ensure the public’s safety. To ensure the security of all doors. Protect inmates from themselves and others. Process incoming arrestees, and answer questions regarding incarcerated individuals. Conduct security rounds in inmate housing units. Escort inmates to and from locations in the facility safely. Keep a precise accountability of inmates and housing assignments.
- 410-548-4850 ext.304
- Lt. Anthony Dickerson
Education
Master of Education - Secondary Education
Grand Canyon University
Phoenix, AZ05-2018
Bachelor of Science - Exercise Science
Salisbury University
Salisbury, MD12-2005
Physical Education/ na
Morgan State University
Baltimore, MD01.2001
High School Diploma -
Stephen Decatur High School
Berlin, MD06-1996
Skills
- Family therapy facilitation
- Individualized treatment planning
- Multidisciplinary collaboration
- Evidence-based practices
- Client engagement strategies
- Conflict resolution skills
- Behavioral assessment techniques
- Communication enhancement strategies
- Case documentation management
Certification
- Graduated from Wor-Wic Community College Certified Maryland Correctional Training Program
- Maryland Correction Training Commissions certified Correctional Employee and certified Red Cross CPR/ First Aid
- Wor-Wic Microsoft Office and Business Certification
- Series of Clinical Rep Functional Family Therapist Training CW, HR
Timeline
Functional Family Therapist
Vision Quest, Youth Services
09.2024 - Current
Classification Counselor and Community Corrections Officer
Wicomico Co. Dept. of Corrections
12.2018 - 09.2024
Waitress
Red Lobster Restaurant
07.2017 - 11.2018
Resource Assistant III
Wicomico Co. Board of Education
12.2016 - 11.2018
Master Correctional Officer
Wicomico Co. Dept. of Corrections
12.2004 - 11.2016
Physical Education/ na
Morgan State University
Master of Education - Secondary Education
Grand Canyon University
Bachelor of Science - Exercise Science
Salisbury University
High School Diploma -
Stephen Decatur High School
Awards received
March 1-9, 2007 First Line Supervisors Course, 2007 Maryland Correctional Administrators Association Officer of the Year for Wicomico County, November 2008 Wicomico County Dept. of Corrections Employee of the Month