GWEN HOURIHAN
Altadena,CA
Summary
Experienced manager brings proven leadership, organizational and customer relations skills. Independently solves problems creatively and keeps teams on task to handle diverse business requirements.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Coordinator
Art Center College of Design
09.2017 - Current
- Responsible for operations including reporting and maintenance of the Studio of graduate department
- Supported and kept communication flowing for 40 students, 15 faculty
- Studied processes, implemented cost reductions to maintain administrative workflow
- Oversaw compliance to policies including detailed reporting to academic affairs
- Created communication pathways to students and faculty within department and college-wide
- Participated in workshops and in-service meetings to enhance personal growth and professional development
- Continued to manage event logistics
- Created social media posts
Manager of Volunteer & Community
Union Station Homeless Services
06.2014 - 08.2017
- Scheduled and oversaw approximately 40 volunteers per day in multiple locations
- Created and presented volunteer orientations, trainings and tours
- Worked with groups to find new opportunities in serving clients
- Assisted in implementing all events
- Maintained database of over 3,000 volunteers
Freelance Event Manager
Art Center College of Design
06.2010 - Current
- Continue to oversee over 2,000 guests at events including how they experience the event and the college
- Directed 10 staff members and over 100 volunteers for large events
- Worked with team to plan and execute logistics, finding ways to save 10% every year
- Registration manager for pre-sale and day-of tickets to over 2,000 guests
Special Events Manager
Art Center College of Design
01.2003 - 01.2010
- Managed administrative logistics of events planning, event booking, and event promotion calendars
- Contracted and oversaw over 200 internal and external events every year
- Improved communications with over 20 departments across both campuses
- Set up over 50 vendor relations and improved cost savings for college
- Solicited feedback from clients to assess event success and uncover opportunities for improvement
- Liaised with marketing and communications colleagues to promote events
Education
Bachelor of Arts - Focus: Theater Administration
New York University
New York, NY06.1984
Skills
- Highly organized team player
- Creative person interested in many forms of art
- Experience working in galleries, museums, colleges and social service agencies
- Constant learner
- Proficient in Mac and PC language and programs Including but not limited to Microsoft Office Suite programs, Adobe Creative Suite, education systems Colleague, Cognos, Canvas, and Volgistics (volunteer database)
Certification
- Certification in Volunteer Administration
Timeline
Senior Coordinator
Art Center College of Design
09.2017 - Current
Manager of Volunteer & Community
Union Station Homeless Services
06.2014 - 08.2017
Freelance Event Manager
Art Center College of Design
06.2010 - Current
Special Events Manager
Art Center College of Design
01.2003 - 01.2010
Bachelor of Arts - Focus: Theater Administration
New York University
- Certification in Volunteer Administration
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