Gwenda Joiner
Kentwood,MI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
DIETARY AIDE
SKLD Nursing Facility
11.2022 - 02.2024
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Residential Counselor
Hope Network Behavioral Health
07.2019 - 10.2022
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
Travel Coordinator
ARC Of Greater Prince William
08.2012 - 04.2017
- Handled emergency situations calmly while working quickly to find alternative travel arrangements when needed.
- Managed high-volume workload under tight deadlines while maintaining a keen attention to detail in every aspect of the job duties performed.
- Complied with company standards while preparing internal, informal and official documentation.
Residential Care Counselor
ProAction ON Behavior HEALTH Alliance
03.2011 - 08.2011
- Enhanced residents'' quality of life by developing and implementing individualized care plans.
- Strengthened family involvement in the care process by establishing regular communication channels and updating them on their loved ones'' progress.
- Mentored new staff members as they acclimated to the organization''s culture, values, policies, procedures, ensuring seamless integration into team dynamics.
- Improved communication between staff and residents through regular meetings and open dialogue.
- Reduced behavioral incidents by providing consistent support and guidance to residents.
- Coordinated transportation arrangements for medical appointments or outings to promote socialization opportunities for residents outside of the facility.
- Provided crisis intervention when necessary, ensuring the safety of both residents and staff members.
Education
Associate of Arts - Criminal Justice
05.2018
Skills
- Time Management
- Problem-Solving
- Cleaning and sanitizing
- Customer Service
- Team Collaboration
- Verbal Communication
- Detail Oriented
- Relationship Building
- Flexible Schedule
- Computer Skills
- Food handling safety
- Food Safety
- OSHA Compliance
- Regulations Compliance
Work Preference
Work Type
Full TimePart TimeContract WorkTimeline
DIETARY AIDE - SKLD Nursing Facility
11.2022 - 02.2024
Residential Counselor - Hope Network Behavioral Health
07.2019 - 10.2022
Travel Coordinator - ARC Of Greater Prince William
08.2012 - 04.2017
Residential Care Counselor - ProAction ON Behavior HEALTH Alliance
03.2011 - 08.2011
Liberty University - Associate of Arts, Criminal Justice
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