Summary
Overview
Work History
Education
Skills
Software
Accomplishments
Affiliations
Timeline
AssistantManager

Gwen Medeiros

Executive Assistant
DeBary,FL

Summary

Executive level professional who combines and balances enthusiasm and patience with a positive approach in dealing with people. Accomplished in maintaining positive public relations. A meticulous individual who works well independently and with a team. Interested in a challenging position which will utilize these skills to the benefit of the company.

Overview

28
28
years of professional experience
4
4
years of post-secondary education

Work History

Controller

ITEC ENTERTAINMENT,LLC.
ORLANDO, United States
03.2019 - Current
  • Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management, cash flow reports, balance sheets and income statements.
  • Created and distributed reports on internal and external finances, audits and budgets.
  • Prepared corporate fiscal and business plans to help strategically direct business operations and strengthen controls.
  • Used Excel and QuickBooks to prepare external audit documentation and financial reports to assist management in operational planning and key decision making.
  • Formulated strategic plans and supported tactical initiatives to execute cost-savings deliverables.
  • Managed budgets, assets, portfolios, accounts payable and receivable and general financial reporting procedures in accordance with GAAP.
  • Administered payroll data entry and processing for 125 employees to comply with predetermined company guidelines.

Executive Assistant to Vice President & CFO

ITEC ENTERTAINMENT,LLC.
ORLANDO, United States
03.2019 - 10.2019
  • Represented ITEC at IAAPA functions, maintained executive calendars and schedule all meeting and travel as needed domestic and international.
  • Screened calls, emails and responded accordingly to support executive correspondence.
  • Conserve 10+ executive teams' time by addressing their correspondence, drafting documents, initiating and facilitating calls, video conferences, meetings, and upholding the most professional confidential information.
  • Used advanced software to prepare documents, reports and created presentations to support executives, making sure all materials are gathered for final review.
  • Managed travel expenses and reimbursements for 10+ executive team and 5 senior management group, including passport updates and visa applications.
  • Acted as "concierge" managing all ordering of lunches, flowers, room rentals, employee luncheons, funerals, celebrations, etc. for both internal staff and external key members.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, and executive team.
  • Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.

Executive Assistant

Well Care Home Health
Wilmington, NC
09.2009 - 09.2018
  • Coordinated complex monthly/annual meetings involving multiple (10+) presenters, high number of global attendees (200+) and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations.
  • Wrote and enforced administrative procedure plans to reduce errors and prevent process delays.
  • Handled scheduling for 6 executive's calendar and prepared meeting agenda and materials.
  • Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
  • Gathered documents, data and formulated analytics to prepare issues for discussion and reports for review.
  • Processed travel expenses and reimbursements for executive team and senior management group.

Front Office Coordinator

Wilmington Heath
Wilmington, NC
06.2005 - 09.2009
  • Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
  • Delivered top-notch administrative support to Physicians and office staff, promoting excellence in office operations.
  • Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Optimized organizational systems for payment collections, AP/AR, deposits, recordkeeping, ICD-9 & 10 Coding, Insurance and Billing.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

Financial Accountant-Owner

Business Management Services
Wilmington, NC
01.1994 - 06.2005
  • Contributed to financial and operational risk reduction by evaluating effectiveness of controls and subsystems.
  • Compiled budget figures by reviewing past budgets, evaluating estimated income and assessing expenses.
  • Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
  • Purchased and owned 3 companies under BMS:
  • WING FLING RESTARUANT- OWNER/OPERATOR Wilmington, NC | 2000-2005
  • SAVANNAH CUSTON RUGS - OWNER/OPERATOR Atlanta, GA | 1996-2002

Education

CSSGB- Six Sigma Green Belt -

Villanova University
Villanova, PA
10.2018 - 01.2019

Bachelor of Science - Communications

East Carolina University
Greenville, NC
08.1982 - 05.1986

Skills

    Corporate finance

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Software

MS Office products

QuickBooks

Adobe/Adobe X Pro

Zoom / Webex

ADP / TriNet

Concur

Accomplishments

  • Saved the company over 200K by auditing expense reports on a monthly basis.
  • Reduced our monthly close cycle from 15 days to 8 days.
  • Slashed administrative costs 30% by negotiating pricing and fees with vendors while ensuring the continuation and enhancements of service.
  • Effectively executed our customer service satisfaction scores from 63% to 85% in 1 year.
  • Proud owner of 3 businesses all selling for a 40% profit.
  • Coordinated annual "Health Care Hero's" Event for over 500 physicians state wide for 6 years.



Affiliations

IAAPA Member

P.EO. International -Treasurer

Who's Who Among Executive Professionals

National Association of Professional Women

Timeline

Controller

ITEC ENTERTAINMENT,LLC.
03.2019 - Current

Executive Assistant to Vice President & CFO

ITEC ENTERTAINMENT,LLC.
03.2019 - 10.2019

CSSGB- Six Sigma Green Belt -

Villanova University
10.2018 - 01.2019

Executive Assistant

Well Care Home Health
09.2009 - 09.2018

Front Office Coordinator

Wilmington Heath
06.2005 - 09.2009

Financial Accountant-Owner

Business Management Services
01.1994 - 06.2005

Bachelor of Science - Communications

East Carolina University
08.1982 - 05.1986
Gwen MedeirosExecutive Assistant