Gwen Nagel
Seville,OH
Summary
I consider myself a well acclimated employee that's willing to make sure I do my best in every situation. I make sure to always work my hardest, and to get along with everyone in my work environment. I am considered a hard worker, a fast learner, and a very reliable coworker. I have great work ethic and take constructive criticism well.
Overview
4
4
years of professional experience
Work History
Crew Member
Jersey Mike's Subs
Columbus, OH
08.2023 - Current
- Handled customer complaints professionally, resolving issues promptly.
- Collaborated with team members to meet daily sales goals.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Server/Food Runner
SULLY'S IRISH PUB
Medina, OH
02.2022 - 07.2023
- Used computers to punch in orders after taking them on pen and paper from the tables.
- Servers worked in sections.
- Demonstrated thorough knowledge of menu items, ingredients, and allergens.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
Dairy Queen Shift Leader
Dairy Queen
Seville, OH
08.2021 - 02.2022
- Demonstrated excellent time management skills in fast-paced environments.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Made meals in accordance with company standards and requirements.
Dairy Queen Crew Member
Dairy Queen
Seville, OH
03.2021 - 10.2022
- Prepared ice cream and grill items. Worked drive-thru and front counter.
- Kept a steady, quick pace at all times.
- Managed drive-thru orders accurately under high-pressure situations.
Hostess/Busser
Santosuossos
Medina, OH
02.2020 - 09.2020
- Managed reservations and maintained waitlists efficiently.
- Communicated effectively with servers and kitchen staff.
- Trained new host/hostess staff in procedures and etiquette.
- Resolved customer complaints courteously and efficiently.
- Answered phones for reservations and organized them
Education
Bachelor of Science - Environmental Science
The Ohio State University
Columbus, OH05-2026
High School Diploma -
Medina High School
Medina, OH05.2022
Skills
- Busser
- Food Service
- Host/Hostess
- Restaurant Experience
- Customer service
- Heavy lifting
- Animal handling
- Kennel Experience
- Cleaning Experience
- Food Production
- Cash Handling
- Shift Management
- Food Handling
- Serving Experience
- Restaurant Management
Assessments
Cashier skills, Highly Proficient, 03/01/21, Counting cash, processing transactions, following written procedures, and attending to details
Timeline
Crew Member
Jersey Mike's Subs
08.2023 - Current
Server/Food Runner
SULLY'S IRISH PUB
02.2022 - 07.2023
Dairy Queen Shift Leader
Dairy Queen
08.2021 - 02.2022
Dairy Queen Crew Member
Dairy Queen
03.2021 - 10.2022
Hostess/Busser
Santosuossos
02.2020 - 09.2020
Bachelor of Science - Environmental Science
The Ohio State University
High School Diploma -
Medina High School
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