Rebecca Munster
Damascus
Summary
Experienced medical professional with a strong background in both clinical and administrative functions. Proven track record of providing reliable support in patient care and effective communication with healthcare teams. Emphasizes collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks. Ready to contribute to the success of any healthcare organization.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Assistant
Kaiser Permanente
10.2022 - Current
- Facilitated seamless patient care by ensuring thorough and accurate documentation of medical histories, vital signs, and medications.
- Actively participated in heart failure weekly clinics, collaborating with multidisciplinary teams to manage patient care.
- Coordinated care for patients receiving Ventricular Assist Devices (VAD) and supported treadmill stress tests, nuclear medicine, STEC, and dobutamine stress tests.
- Adapted to diverse clinical environments by floating between clinic and hospital settings daily, ensuring continuous, high-quality patient care.
Senior Mortgage Advisor
Finance of America
03.2015 - 01.2025
- Managed a substantial pipeline of consumers interested in refinancing, purchasing, and building residential properties.
- Utilized approved software to pre-approve clients, guiding them through the entire mortgage process, from pre-approval to closing.
- Coordinated the progression of each loan, including accepted offers, negotiations, and submitting files for initial review with assistance from an assistant and transaction coordinator.
- Oversaw key stages of the mortgage process, including appraisal, underwriting, closing documents, escrow/title, and funding.
- Maintained clear, consistent communication with clients, as well as with buyers' and sellers' agents, to ensure smooth transactions.
- Successfully worked both independently and within team settings to maintain and grow a high-performing pipeline over several years in the lending industry.
Medical Assistant
Kaiser Permanente
05.2011 - 12.2014
- Managed patient check-ins, taking vital signs and documenting reasons for visits to ensure efficient and accurate appointment processing.
- Primarily worked at Sunnyside Neurology, supporting physicians in a variety of clinical tasks, including:
Administering Dementia/Alzheimer’s questionnaires and follow-up care.
Preparing Botox treatments for physicians to address a range of medical needs.
Assisting with spinal tap procedures in-office, ensuring patient comfort and accurate sample collection.
Preparing patients for diagnostic tests according to specific physician protocols and preferences.
Coordinating ALS patient visits, facilitating a multi-departmental approach involving Physical Therapy, Occupational Therapy, Speech Therapy, Nutrition Services, and Neurology.
Triaging phone calls and providing daily patient support both over the phone and in person, ensuring clear communication and prompt resolution of patient concerns.
Education
Some College - Trade school completion in Medical Assisting
Concorde Career College-Portland
Portland, OR05.2011
Associate's degree - Business Management
Mt Hood Community College
Gresham, OR05.2007
Associate's - Business Management
Santa Clara University
Santa Clara, CA01.2005
Skills
- Botox Experience
- Patient Care
- Medication Administration
- Triage
- Vital Signs
- Epic
- Experience Administering Injections
- Medical Records
- Loan Officer Experience
- Office Management
- Pricing
- Management
- Event Planning
- Negotiation
- Patient monitoring
- Communication skills
- EMR Systems
- Leadership
- Presentation skills
- Patient scheduling
- Medical terminology knowledge
Certification
- CPR Certification
- Mortgage Lender, NMLS #1286085
Groups
BNI Business Networking Group, 01/01/17, Present, Monthly meetings in person, Fundraising coordination for local charities, Coordination for large venues for networking or educational purposes, 100+ people events like Continuing Education for MLO licensing, sales rallies, marketing and networking education.
Timeline
Medical Assistant
Kaiser Permanente
10.2022 - Current
Senior Mortgage Advisor
Finance of America
03.2015 - 01.2025
Medical Assistant
Kaiser Permanente
05.2011 - 12.2014
Associate's degree - Business Management
Mt Hood Community College
Associate's - Business Management
Santa Clara University
Some College - Trade school completion in Medical Assisting
Concorde Career College-Portland
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