Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gwen Spinelli

Food And Beverage Server
Wanaque,NJ

Summary

Versatile [Job Title] with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments. Generate thoughtful recommendations and accommodate dietary restrictions. Upbeat [Job Title] with outstanding coordination and memorization skills. [Number]-year background of creating regular customers and boosting establishment reputation through delivery of unmatched service. Ambitious server with [Number] years of experience boosting [Type] sales and offering personalized attention to guests. Practiced at promoting seasonal and high-priced items by explaining flavor, [Type] and [Type] aspects of items. Logical salesperson focused on upselling [Number]% of customers resulting in additional earnings for restaurant and tips. Versatile [Job Title] with [Number] years of success providing superior dining experiences for guests. Skilled at explaining options, relaying orders to kitchen staff and tackling special requests. Consistently received customer satisfaction ratings of [Number]% due to friendliness, speedy service. Service-oriented [Job Title] with [Number] years of experience in restaurant operations. Dependable, quality-focused professional well-versed in serving delicious food and beverages while maintaining dining, kitchen and cleanliness standards. Collaborative team leader with comprehensive background of equitable supervision.

Overview

29
29
years of professional experience
25
25
years of post-secondary education

Work History

Front Server

Four Seasons Hotels And Resorts
New York, New York
10.1990 - 03.2020
  • Checked guests' identification before serving alcoholic beverages.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Moved and set up seating, prepared extra silverware and notified kitchen prior to arrival of large groups.
  • Checked over [Number] daily IDs to verify ages and uphold [State] liquor laws.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Inspected dishes and utensils for cleanliness.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Education

Associate of Science - Hospitality Management

University of Hawaii Maui College
Kahului, HI
08.1985 - 05.1990

Bachelor of Science - Business Administration And Management

Saint Francis College
Brooklyn, NY
09.2001 - 05.2022

Skills

Wine service

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Timeline

Bachelor of Science - Business Administration And Management

Saint Francis College
09.2001 - 05.2022

Front Server

Four Seasons Hotels And Resorts
10.1990 - 03.2020

Associate of Science - Hospitality Management

University of Hawaii Maui College
08.1985 - 05.1990
Gwen SpinelliFood And Beverage Server