Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Gwen Suggett

Corona,CA
Gwen Suggett

Summary

My career goal is to utilize my years of dedicated leadership experience in managing and training others in sales and customer service with a purpose to deliver a cultivating environment to provide employee support within an organizational Human Resources role.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

19
years of professional experience

Work History

Sr. Account Management
01.2025 - Current

Job overview

  • Responsible to continue to cultivate a work environment that supports our company policies and our core company culture of collaboration, trust and accountability. This role entails utilizing years of self-development, learning and training to be prepared to provide information, advise and expertise with coworkers and customers.

Training Coordinator
01.2022 - 01.2025

Job overview

  • Point of contact for all new hires coming into our company and working very closely with our HR team to clearly communicate the company vision, strategy, policies and procedures. Responsible for all training and assessment of work performance and that KPI expectations by our investors were met. Responsible for communicating employee concerns and coordinating problem resolution. Created a training program and curriculum centered around our company policy and procedures and presented this training curriculum to over 100 new hires and employees within our company. I was able to successfully support and execute our company specific business plan during this time.

Sales Representative & Team Leader
01.2006 - 01.2022

Job overview

  • Responsible for a sales team to provide training and support by providing sales tools, company resources, advice and expertise. This role included creating a team environment that was encouraging, supportive and successful. Also required the responsibility of addressing performance assessment and coming up with a plan to execute success that met the expectations from HR and company investors.

Education

Concordia University

BA from Psychology
01.1997

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Customer service
  • Flexible and adaptable
  • Dependable and responsible
  • Organization and time management
  • Active listening
  • Critical thinking
  • Multitasking Abilities
  • Calm under pressure
  • Problem resolution

Timeline

Sr. Account Management

01.2025 - Current

Training Coordinator

01.2022 - 01.2025

Sales Representative & Team Leader

01.2006 - 01.2022

Concordia University

BA from Psychology
Gwen Suggett