Gwen Teo
San Antonio,TX
Summary
An organized, detail-oriented, and dependable hard-worker who manages multiple priorities with a positive attitude. Possessing the vitality and agility of a twenty-something, with the customer experience and problem-solving skills of a forty-something.
Overview
24
24
years of professional experience
Work History
Surgical Attendant
St. Luke's Baptist Hospital
08.2022 - Current
- Set up operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Maintained high infection control standards.
- Managed operating room setup by cleaning and sterilizing instruments and surfaces, maintaining supply inventories, and organizing surgical tools.
- Decontaminated, cleaned, assembled, packaged, sterilized, stored, and distributed reusable surgical instrumentation and equipment.
- Sterilized instruments and disposed of medical supplies and waste following OSHA guidelines.
- Worked with vendors for speedy procurement of services and equipment.
- Transported patients in and out of operating rooms, PACU (Post Anesthesia Care Unit), and perioperative care unit, by wheelchair and bed.
Student Worker
University Of Texas @ Austin (Dining Hall)
04.2021 - 05.2021
- Greet, take orders, dish food, and hand food to students.
- Monitored serving line and dining room inventory and replenished as necessary.
- Checked dining area supplies of linens, plastic cutleries, drinks, beverages, ice, and replenished low stock.
- Monitored temperature of food, cases, shelves, and storage areas, and adjusted heat/cold as required or reported failures to manager.
- Cleaned counters and stations in a timely manner for hygiene and best presentation.
- Cleaned counters, stations, ovens/chillers, and deliver used trays, serving tools, and trolleys for dish-washing.
Advertising/Promotions/Event Executive & Manager
Various For 12 Years
02.2000 - 08.2009
- Worked as liaison executive and later, as manager, in client management for advertising agencies (pitch for new business, present creatives, strategize/plan advertising, event, and web/social media promotions services).
- Developed and maintained collaborative working relationships with key accounts.
- Oversaw preparation and management of advertising, promotion, and event budgets to deliver at or below projected costs.
- Managed interdepartmental collaboration in strategizing, presenting creatives and concepts, administrative logistics of advertising/events planning, ad-space/event booking, and event promotions.
- Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
- Promoted adherence to client-event requirements through delegation, prioritizing, and management of the entire product lifecycle from concept to execution.
- Achieve revenue targets and monitor billings/client payments.
Education
Bachelor of Arts - Communications
Charles Sturt University
Bathurst, Australia10.1999
Skills
- Fast-paced independent worker
- Congenial team player
- Professionalism in all communication
- Detail-oriented multitasker
- Organized ordering, inventory, and storage
- Great time management
- Positive, honest, and motivated
- Quick thinker/problem solving
- Great customer skills
- High EQ in handling stress and conflicts
- Experienced in business writing
- Decades of MS Office skill, including Access
Languages
English
Native or Bilingual
Malay
Native or Bilingual
Chinese (Mandarin)
Full Professional
Chinese (Cantonese)
Full Professional
Spanish
Elementary
Timeline
Surgical Attendant
St. Luke's Baptist Hospital
08.2022 - Current
Student Worker
University Of Texas @ Austin (Dining Hall)
04.2021 - 05.2021
Advertising/Promotions/Event Executive & Manager
Various For 12 Years
02.2000 - 08.2009
Bachelor of Arts - Communications
Charles Sturt University
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