High-achieving management professional possessing excellent communication, organizational and analytical capabilities. Successful in quickly building rapport with key stakeholders. Devises innovative solutions to resolve business and technology challenges.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Senior Learning Consultant
Baylor Scott & White Health (Supply Chain)
Dallas, TX
01.2020 - Current
Developed and implemented a comprehensive onboarding and training program to accelerate new hire integration, upskill associates at multiple levels, and drive successful tool adoption across the organization
Partnered with cross-functional teams and stakeholders to design and deliver training aligned with both big-picture goals and specific process improvements, ensuring seamless adoption of new and updated systems
Created and delivered virtual learning, including PowerBI courses and onboarding for enterprise platforms such as the Ivalua source-to-settle system, Tecsys Point of Use system, and others while ensuring consistent understanding and usage across the organization
Monitored course completion, analyzed data, and provided project updates to stakeholders, continuously improving learning programs and aligning strategies to meet evolving needs
Designed forward-thinking, proactive training strategies to uncover project risks, mitigate roadblocks, and support successful project delivery
Collaborated with customer service teams to implement targeted learning solutions that resolved complex issues, while gathering and relaying feedback to drive continuous product and service improvements
Managed department-wide learning initiatives, ensuring successful utilization and continuous development, while coordinating training programs to enhance employee skills and support career growth
Digital Learning Specialist
Carrollton-Farmers Branch ISD
Carrollton, Texas
08.2013 - 01.2020
Led strategic planning and implementation teams to improve campus technology integration
Identified key skill gaps in digital learning and created training to effectively educate targeted individuals
Created online professional development courses
Designed and facilitated learning management systems training to improve online and blended learning experiences for students
Developed gamification platform to build capacity across the system
Built and maintained positive relationships with campus staff, administration, and curriculum departments
Created and led district instructional technology training on best practices within multiple technology programs
Mentored teachers via the Dynamic Learning Project on a results oriented approach to increase student learning
Facilitator of Online Learning
Carrollton-Farmers Branch ISD
Carrollton, TX
03.2012 - 08.2013
Managed learning management system for community of online learners
Facilitated student on-boarding to ensure success in an online learning environment
Guided and supported students in building knowledge and aptitude within online courses
Implemented best practices and streamlined workflow to maintain an organized learning management system
Planned and created resources to support online learners
Managed virtual campus daily operations
Instructional Technology Specialist
Carrollton-Farmers Branch ISD
Carrollton, Texas
08.2008 - 03.2012
Created and led professional development for staff on new district technology initiatives as well as technology trends
Facilitated teacher's integration of technology into classroom curriculum
English Language Arts Teacher
DeWitt Perry Middle School
Carrollton, Texas
01.2000 - 06.2008
Education
Bachelor of Arts - Literary Studies
The University of Texas At Dallas
Richardson, TX
12.1999
Skills
Adult Learning
Change Management
Project Management
Team Leadership
Strategic Planning
Interpersonal Communication
Creative Thinker
Goal-Oriented
Skilled Multi-Tasker
Work Flow Planning
Systems Implementation
Project Development and Lifecycle
Processes and Procedures
Document Management
Professional Development
Course Development
Training Delivery
Software and System Proficiency
Articulate 360
Camtasia
Google Suite
Adobe Photoshop
Canva
Cornerstone
Canvas
Moodle
Microsoft 365 Suite
SharePoint
Certification
Google for Education Certified Educator
Certified Microsoft Innovative Educator
Certified Dynamic Learning Project Coach
Certified Web Instructor via Region 10
Timeline
Senior Learning Consultant
Baylor Scott & White Health (Supply Chain)
01.2020 - Current
Digital Learning Specialist
Carrollton-Farmers Branch ISD
08.2013 - 01.2020
Facilitator of Online Learning
Carrollton-Farmers Branch ISD
03.2012 - 08.2013
Instructional Technology Specialist
Carrollton-Farmers Branch ISD
08.2008 - 03.2012
English Language Arts Teacher
DeWitt Perry Middle School
01.2000 - 06.2008
Google for Education Certified Educator
Certified Microsoft Innovative Educator
Certified Dynamic Learning Project Coach
Certified Web Instructor via Region 10
Bachelor of Arts - Literary Studies
The University of Texas At Dallas
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