Gwen Westfall
Louisiana,MO
Summary
Dedicated and compassionate manager with a Bachelor’s degree in business management. Aspiring nursing home administrator with a passion for enhancing resident care and facility operations. Skilled in leadership, communication, and regulatory compliance. Seeking an opportunity to contribute to a thriving nursing home environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Manager in Training
The Maschhoffs
New Salem, IL
01.2020 - Current
- Ensured compliance with all applicable laws regarding labor relations and safety regulations.
- Assisted in budgeting, forecasting, and resource allocation.
- Managed recruitment efforts including interviewing applicants, and making hiring decisions.
- Conducted thorough data analysis to identify key areas for improving processes, systems, and procedures.
- Maintained accurate records of employee attendance, performance reviews, disciplinary actions.
- Encouraged collaboration between different teams within the organization by creating an atmosphere of trust and respect.
General Manager
Hardees Resturamt
Louisiana, MO
03.2018 - 01.2020
- Managed daily business operations, overseeing budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance, identifying areas for improvement in cost savings and revenue generation.
- Directed safety operations and maintained clean work environment to adhere to state Health Department, FDA and OSHA requirements.
- Established a positive work environment by introducing employee recognition initiatives, fostering collaboration among team members, and prioritizing work-life balance
Community Living Skills Teacher
PCADD
Bowling Green, MO
01.2016 - 03.2018
- Contributed to the creation and implementation of tailored care plans for individual clients.
- Maintained funding eligibility by implementing and monitoring compliance with state standards.
- Ensured accurate and complete documentation of medical records, care plans, and daily services for individuals under my supervision.
- Collaborate with residential staff to ensure consistent support and care for individuals.
- Dedicated to enhancing self-sufficiency by teaching essential life skills to individuals with developmental disabilities, such as personal hygiene, clothing maintenance, housekeeping, meal preparation, and budgeting.
- Help plan transportation options for daily activities and community participation.
Corporate Management Trainer
JB Hawks
Jacksonville, IL
06.2009 - 11.2015
- Developed and implemented training programs to meet the needs of managers at all levels.
- Provided guidance and advice on how best to apply newly acquired knowledge in daily operations.
- Developed systems for tracking sales data and analyzing trends in order to maximize profits.
- Developed and managed annual budget for the store.
- Boosted customer satisfaction and streamlined store operations by building relationships and resolving issues on a daily basis.
Education
Business Management With An HR Management Focus
The University of Phoenix
St Louis, MO10-2024
Skills
- Financial Administration
- Business Development
- Quality Management
- Employee Development
- Human Resources Management
- MS Office
- Advanced Interpersonal Skills
- Dedication to Safety and Legal Compliance
Certification
- CPR and First Aid Certified
- Mental Health First Aid Certified
References
References available upon request.
Timeline
Manager in Training
The Maschhoffs
01.2020 - Current
General Manager
Hardees Resturamt
03.2018 - 01.2020
Community Living Skills Teacher
PCADD
01.2016 - 03.2018
Corporate Management Trainer
JB Hawks
06.2009 - 11.2015
Business Management With An HR Management Focus
The University of Phoenix
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