Gwen A. Cremeans
Fort Wayne,IN
Summary
Thorough Quality Assurance Technician with twenty-two year background in tablet manufacturing. Outstanding communication, organizational and time management talents.
Meticulous in Quality Assurance specializing in tablet manufacturing and known for excellent communication and people skills. Committed to developing actionable objectives to improve tablet quality and operational efficiency.
Detail-oriented very proficient at reviewing materials and finished items for compliance with specifications and standards. Skilled in reporting and problem-solving with a history of making a positive impact on tablet operations.
Overview
22
22
years of professional experience
4
4
Certification
Work History
Quality Assurance Technician III
Perrigo
Allegan, Michigan
08.1999 - 10.2021
- Adhered to social distancing protocols and wore mask or face shield.
- Maintained excellent attendance record, consistently arriving to work on time and exceeded goals through effective task prioritization and great work ethics and consistently arriving to work ready to start immediately and worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment and Handled 20 calls per day to address customer inquiries and concerns, increased customer satisfaction by resolving product issues and carried out day-day-day duties accurately and efficiently.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution and eliminated downtime and maximized revenue by providing top project quality control.
- Conducted research, gathered information from multiple sources and presented results and resolved problems, improved operations and provided exceptional service.
Education
No Degree - Optician Certification Training
Ed2go/ Cengage
Temecula, CA02.2022
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ12.2013
High School Diploma -
Ewen -Trout Creek Consolidated Schools
Ewen, Michigan 4992505.1973
Skills
- Quality Assurance (QA) Threshold Development and committed to quality assurance
- Quality assurance standards, requirements, support and controls
- Quality assurance expertise, understanding, checks, reviews, inspections and training
- Defined testing and acceptance strategies and determined quality assurance benchmarks and data quality assurance processes
- Product and software quality assurance
Accomplishments
- Documented and resolved equipment process which led to no deviations.
- Achieved passing results by completing the review of equipment cleaning checklist with accuracy and efficiency.
- Collaborated with team of eight in the development of cleaning checklist for tablet manufacturing equipment .
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved passing through effectively helping with sampling of products.
Certification
* Techceuticals Tablet Pro Certification: Completion Date: August 2013
* Project Management Certification: May 2018
* Operations Management Certification: May 2018
* Documentation & Investigation Essentials Certification of Completion: April 2019
Additional Information
References:
Sheena Northern Espinoza: 73100 Cr 388 South Haven, MI 49090, Cell #: 269-308-0638
Caroline Jordan: 25367 MacArthur Drive Mattawan, MI 49071, Cell #: 269-806-7137
Rhonda Walker: 215 W Hammond Street Otsego,MI 49078, Cell #: 269-308-1073
Timeline
Quality Assurance Technician III
Perrigo
08.1999 - 10.2021
No Degree - Optician Certification Training
Ed2go/ Cengage
Bachelor of Science - Business Management
University of Phoenix
High School Diploma -
Ewen -Trout Creek Consolidated Schools