Gwendollyn S. Freemon
Longview,WA
Summary
Results orientated candidate with strong communication, customer service, and merchandise selling skills. Demonstrates diverse management abilities and extensive background in inventory, stocking, and merchandise display. Capable of understanding and articulating sensitive and complex situations with diplomacy. Committed to delivering exceptional service and driving positive outcomes for customers and the organization.
Overview
13
13
years of professional experience
Work History
Stocking Associate
Walmart
05.2023 - 12.2024
- Demonstrated adaptability by effectively handling various tasks, including receiving shipments, organizing backroom storage, and updating pricing information.
- Stayed current with the knowledge of current products, pricing, and promotions to provide accurate information to customers
- Collaborated with team members to maintain a clean, organized work environment.
Cashier and Customer Service
Divine Mart
09.2021 - 04.2023
- Operated cash register and handled cash transactions with precision, maintaining 100% accuracy in balancing daily sales, handling an average of 45 transactions per hour
- Demonstrated flexibility by adapting quickly to changes in work schedules taking on extra shifts or assigned tasks based on business needs.
- Transitioning between cashiering, cooking, and taking orders in person and by phone while maintaining excellent customer service
- Keeping the hot case full while maintaining safety protocols such as food temp recording and accuracy of reporting for future inspections
Retail Cashier/Customer Service
Goodwill Industries
01.2020 - 07.2021
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Processed 30 or more credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
Fish Processor
TEAM
09.2018 - 01.2020
- Adapted quickly to various roles within the processing facility, including filling in during supervisors extended personal leave; maintaining team and equipment in the salmon processing dept for approx 3 months.
- Cleaned, cut and trimmed Salmon like Sockeye and Steelhead feeding the Vacuum Sealer
- Adhered to safety and cleanliness standards set by industry, OSHA and Department of Labor.
- Operated conveyor systems and Vacuum Sealer to quickly move fish throughout factory processing stations.
Deli Clerk Associate
Morton Market
11.2017 - 04.2018
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Warehouse Picker and Sorter
Amazon Warehouse
11.2016 - 04.2017
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
- Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
- Streamlined order processing with the effective use of barcode scanners and warehouse management software.
Chicken Processor
Tyson Foods Incorporated
12.2011 - 03.2017
- All sorts of positions and tasks related to the processing of live chickens for human consumption from evisceration and deboning to freezing and packaging of various chicken products
- Increased productivity by effectively managing workload and prioritizing tasks.
- Enhanced team collaboration, sharing best practices for efficient processing techniques.
- Was the only female to hold the position of rehang associate in the debone dept in the plants history
- Assisted in planning and organizing a female softball team. Raising funds for the cost of travel & equipment. Holding tryouts and practices to participate in Tyson's annual softball competition held in Arkansas where we met and shook hands with the owner John H. Tyson on 2 occasions.
Education
Associate of Arts(A.A) - Computerized Accounting
NVOAAC
Mission Hills, CA01.2005
Skills
- Pallet jack operation expertise
- Service excellence
- Effective team leadership
- Retail display setup
- Merchandising strategies
- Safety compliance management
- Skilled in digital inventory tracking solutions
- Operational proficiency in equipment
- POS systems
- Proficient in RFID systems
- Cash handling expertise
- Experienced in schematic design
Timeline
Stocking Associate
Walmart
05.2023 - 12.2024
Cashier and Customer Service
Divine Mart
09.2021 - 04.2023
Retail Cashier/Customer Service
Goodwill Industries
01.2020 - 07.2021
Fish Processor
TEAM
09.2018 - 01.2020
Deli Clerk Associate
Morton Market
11.2017 - 04.2018
Warehouse Picker and Sorter
Amazon Warehouse
11.2016 - 04.2017
Chicken Processor
Tyson Foods Incorporated
12.2011 - 03.2017
Associate of Arts(A.A) - Computerized Accounting
NVOAAC
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